29/10/2026
Why “speaking to everyone” no longer works
70% of people now say they are unwilling to trust anyone with a different set of values, background, or information sources than their own.
In Japan that number is 90%. In Germany, 81%. In the UK, 76%.
Read that again. Not “unwilling to agree with.” Unwilling to trust.
We built most corporate communication on the assumption that a good enough message can reach across a divide and win someone over. That assumption is dying.
If seven in ten people have already decided they won’t trust someone unlike them, your job as a leader isn’t to write a more persuasive message. It’s to stop trying to be persuasive to people who’ve pre-decided the answer.
Speak with precision to the audience that already shares your values. Let the evidence — not the rhetoric — do the work with everyone else.
I learned this on a farm before I learned it in a boardroom. You don’t convince a skeptical buyer that your grain is 20 tonnes. You weigh it, in front of them, and let the number do the talking.
Trust doesn’t travel on persuasion anymore. It travels on proof.
The leaders who win the next decade will stop trying to talk people into trusting them, and start building things that don’t require the conversation at all.