21/10/2026
π¨π¨ WET WEATHER ALERT π¨π¨
Due to the current severe weather conditions, we would like to remind all tenants to take extra care and prioritise their safety.
Maintenance Requests
If you experience any maintenance issues during this weather event, please submit your request via email to our office or through Alex, our online maintenance reporting system.
Please be aware that due to safety concerns, tradespeople are unable to attend properties while severe weather conditions persist. All maintenance requests will be assessed and prioritised, with repairs arranged as soon as it is safe to do so.
Severe Leaks & Emergency Situations
If your property experiences severe water ingress or flooding, please contact the SES on 132 500 for emergency assistance.
If there is an immediate threat to life or personal safety, please call 000.
Where safe to do so, please take reasonable steps to minimise further damage to the property. Do not attempt any repairs or place yourself at risk.
We appreciate your patience and understanding during these challenging weather conditions.
Please stay safe and take care.