11/06/2026
I got asked how do I handle maintenance requests?
While no maintenance is the same, some might be simple requests and some might be a little bit more complex requiring more attention to detail.
It’s important as a property manager to be educating your landlords and also your tenants and troubleshooting these maintenance requests.
Also being proactive and having educational conversations with your trades to understand the particular maintenance item, potential solutions and an estimated cost. By gathering this information you are equipped to have that conversation with the landlord and pre-empting their questions but also having the answers at the ready.
Remember your landlords have employed you to look after their investment and their asset and to be the expert.
Of course a little bit of common sense, some life experience, and skills will also help you with navigating these conversations.