27/11/2025
Fifteen years of Coastal Strata.
It began at home at a tiny desk, one report at a time. Kylie joined in 2014 and my dad, Howard, helped on the road from 2014 to 2016 back when inspections meant driving to Strata Managers offices in Nowra, Moss Vale, Wollongong and Carlton all in the same day.
Kelly and Suzie joined in 2020 and are still with us today. I am grateful for everyone who has been part of the team, past and present.
We moved into our first Wollongong office in 2019, expanded twice in 2020 and 2021, and moved into Niche Cowork in 2024.
More than fifteen thousand clients have trusted us with their property decisions and that support means everything.
Covid was the hardest period. Work dropped and uncertainty was constant. That pushed a full mindset shift.
We stopped limiting ourselves to Wollongong and began serving all of NSW. Online strata portals made that possible and kept the business moving forward.
AI became the next shift. I started learning it in 2021 and now it supports many of our internal systems so we can stay focused on being available for clients.
And the support from our referrers has been incredible. Agents, conveyancers, brokers, buyers agents and our wider professional network.
Ninety percent of our reports now come from existing referrers. Every relationship is appreciated.
Fifteen years has been a mix of early hustle, lean thinking, incremental improvement and finding a niche and owning it.
Show up, learn, improve, serve. That is what Coastal Strata stands on today.
