25/09/2026
π Most people choose an estate agent on a feeling. Three come round, one seems most confident or quotes the highest figure, and a contract gets signed at the kitchen table that evening.
We are an estate agent telling you to slow down. Twenty minutes of checks. Do them on us too.
βοΈ REDRESS SCHEME. Not optional; it is the law. Every residential estate agent must belong to The Property Ombudsman or the Property Redress Scheme. It should be on their website. An agent in neither is trading unlawfully.
π· CLIENT MONEY PROTECTION. If they hold your money, ask which scheme. Required since April 2019.
π THE CONTRACT. Sole agency or sole selling rights? (Sole selling rights can mean a fee even if YOU find the buyer.) How long is the tie-in? When can notice be given? What exactly triggers the fee?
β οΈ COULD YOU OWE TWO AGENTS? Ask before you switch.
π« NEVER ACCEPT: pressure to sign today, a high figure with no evidence, vagueness about fees, or being told you must use their solicitor.