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Monday 8:30am - 5:30pm Tuesday 8:30am - 5:30pm Wednesday 8:30am - 5:30pm Thursday 8:30am - 5:30pm Friday 8:30am - 5:30pm

UKALA

Name: UKALA
Address: Poole, GB
Telephone: +443300553322

UKALA membership fees are based on the amount of client money a member business holds. UKALA is member-owned and run for the benefit of members.

The UK Association of Letting Agents (UKALA) is a professional association that supports letting and management agent members to be successful, stay compliant and provide a high-quality service. UKALA represents the interests of members across the UK, works constructively with various government departments and sits on many committees and policy input bodies. It offers to improve standards through

professional development and makes compliance easier by giving automatic membership to both a government-approved Client Money Protection scheme and an Independent Redress Scheme. Membership also offers a range of commercial discounted benefits as well as advice services, publications, newsletters and documents.

07/09/2026

How confident are you in your knowledge of residential lettings law?

With the Renters’ Rights Act 2025 now in force, Training for Professionals has fully updated its Basic Law in Residential Lettings 2026 course to reflect the changing legal landscape.

This practical one-day course takes you through residential lettings law from the start of a tenancy through to possession and check-out, helping you:
📌 Understand your legal responsibilities
📌 Stay compliant with changing legislation
📌 Reduce the risk of fines, disputes and costly mistakes
📌 Manage tenancies with greater confidence
📌 Put practical procedures into action straight away

Ideal for new team members, those returning to the sector, or experienced professionals looking to refresh their knowledge.

Book your place with Training for Professionals today.

https://www.tfponline.co.uk/Public/EventsShop.aspx

05/09/2026

Good compliance isn't just about avoiding fines - it can be a genuine advantage for your agency.

In Part 2 of our Data (Use and Access) Act 2025 series, we look at the practical steps letting agents can take to strengthen data protection and build a stronger compliance culture.

We cover:
✅ Better document management
✅ Staff training and everyday working practices
✅ Keeping privacy notices up to date
✅ Reducing regulatory risk
✅ Building greater trust with landlords and tenants

Small improvements to your processes can help demonstrate professionalism while making your agency more efficient.

To read the full article, sign up to UKALA today.

https://www.ukala.org.uk/how-letting-agents-should-comply-with-the-data-use-and-access-act-2025/

04/09/2026

Choosing the right letting agent matters - for landlords and tenants alike 🏡

By choosing a UKALA agent, you're working with a professional who has access to the support and resources needed to navigate an ever-changing regulatory landscape.

UKALA agents benefit from:
➡️ Government-approved Client Money Protection, helping protect landlords' and tenants' money
➡️ Membership of an independent redress scheme for impartial dispute resolution
➡️ Professional guidance and resources to support compliance
➡️ Ongoing training and professional development

For landlords, it's added reassurance when trusting an agent with your property and money. For tenants, it's greater confidence that important protections are in place.

Looking for a UKALA agent? Find one through our website today.

https://www.ukala.org.uk/why-landlords-tenants-should-use-ukala/

28/08/2026

Feedback like this means a lot to the UKALA team. ⭐

We're committed to making membership as straightforward and supportive as possible, from the very first conversation through to getting everything set up.

A huge thank you to Gary for taking the time to share his experience, and a special mention to Safiya for providing such fantastic support throughout the application process.

Looking for professional support, guidance and benefits for your letting agency? Discover UKALA membership today.

27/08/2026

GDPR hasn’t gone away - but the rules have changed.

The Data (Use and Access) Act 2025 introduces some of the biggest changes to UK data protection law since Brexit, bringing important new requirements for letting agents.

In our latest blog, we explore:
✅ New complaint handling requirements
✅ Changes affecting Subject Access Requests
✅ What has changed and what remains the same
✅ Practical steps agencies should be taking now

Understanding your responsibilities and updating your processes is essential to reducing compliance risk.

To read the full article, sign up to UKALA today.

https://www.ukala.org.uk/data-use-and-access-act-2025-what-letting-agents-must-know/

10/07/2026

Understanding the New HHSRS for Letting Agents

The way property hazards are assessed in England has changed ⚠️

The biggest overhaul of the Housing Health and Safety Rating System (HHSRS) in almost 20 years means letting agents need to understand the new requirements and what they mean for compliance.

In our latest blog, we explain:
📢 The new 21 housing hazards
📢 The baseline indicators inspectors will use
📢 How local authority enforcement has changed
📢 Practical steps to help protect your landlords, tenants, and your business

Don't assume your current inspection processes are enough. Now is the time to review your approach and stay ahead of the changes.

To read the full article, sign up to UKALA today.

https://www.ukala.org.uk/understanding-the-new-hhsrs-for-letting-agents/

09/07/2026

Think HMO licensing only applies to large shared houses? 🤔

Think again.

With stronger enforcement under the Renters' Rights Act, many standard house shares, converted flats and properties in additional licensing areas may require an HMO licence. Getting it wrong could lead to significant financial penalties, rent repayment orders, and complications when seeking possession.

In our latest blog, we cover:
▶️ Which properties may need an HMO licence
▶️ The common licensing pitfalls letting agents overlook
▶️ How local authorities are enforcing the rules
▶️ The steps you can take to protect your business and your landlords

Don't let hidden compliance risks catch you out.

To read the full article, sign up to UKALA today.

https://www.ukala.org.uk/hmo-licensing-in-england-compliance-risk-agents-cant-ignore/

26/06/2026

The lettings landscape has changed. Has your knowledge kept up? 💭

Now that the Renters' Rights Act 2025 is in force, understanding residential lettings law has never been more important.

The Basic Law in Residential Lettings 2026, delivered by Training for Professionals, is a practical one-day course designed to give landlords, letting agents and property managers the knowledge and confidence to stay compliant.

You'll learn:
✅ The legal principles that underpin residential lettings
✅ How the Renters' Rights Act has changed the private rented sector
✅ Practical procedures from tenancy start through to possession and check-out
✅ How to reduce the risk of costly mistakes and compliance issues

Whether you're new to the industry, returning after a break, or simply looking for a refresher, this course is an excellent opportunity to strengthen your knowledge and stay up to date.

Book your place today 👉 https://www.tfponline.co.uk/Public/EventsShop.aspx

25/06/2026

When you join UKALA, you gain access to a comprehensive package of benefits designed to help your agency stay compliant, operate efficiently, and grow with confidence.

Your membership includes:
✅ Government-approved Client Money Protection
✅ Independent Redress Scheme membership
✅ An extensive online library of guidance and resources
✅ Expert helpline support
✅ Agency and tenancy templates
✅ Training courses and webinars
✅ Commercial discounts
✅ Tax Investigation Insurance
✅ Regular industry publications and updates

Whether you're a new agency or an established business, UKALA membership provides the tools, guidance, and support you need to navigate an ever-changing lettings landscape.

Discover everything UKALA membership has to offer and join a community dedicated to raising standards across the private rented sector 👋

https://www.ukala.org.uk/ukala-benefits/

19/06/2026

Do you assume HMO regulations only apply to licensed properties?

Under the Renters’ Rights Act, that assumption could leave landlords and letting agents exposed to significant compliance risks.

Many smaller shared properties occupied by just three sharers may still fall under HMO Management Regulations, even if a licence is not required. Failure to comply with fire safety, maintenance, or management obligations could result in substantial civil penalties.

In our latest blog, we explore:
✅ The HMO rules many agents overlook
✅ Why smaller house shares may still be subject to regulation
✅ The compliance risks created by the new enforcement landscape
✅ How to protect your business and your landlords

To read the full article, sign up to UKALA today.

https://www.ukala.org.uk/are-your-hmo-properties-compliant-under-the-new-renters-rights-act/

Address

Poole

Opening Hours

Monday	8:30am - 5:30pm
Tuesday	8:30am - 5:30pm
Wednesday	8:30am - 5:30pm
Thursday	8:30am - 5:30pm
Friday	8:30am - 5:30pm

Telephone

+443300553322

Website

https://www.ukala.org.uk/

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