11/09/2026
When you arrive at a property to changeover at 11.15am (1 hour and 15 mins after guests where supposed to depart) and they find it appropriate to speak to you in an abrupt manner.
What would you do?
This was my experience just now..
I politely said "Good morning, I'm housekeeping ive come to clean before the next guests arrive".. only to be told quite abruptly by the wife "No you can wait, we only checked in late! We aren't ready!" (Late arrival was 5/6pm)
So I very politely asked if they had arranged a late departure with the host (me, knowing fine well they hadn't).. to be told quite abruptly again to "calm down and wait"
Well my flabbers are gassed and off i trot to wait because that was me told π
π€£