16/04/2024
LinkedIn - the great fraud of 2024
How is it possible that a company with such a high market value doesn't keep a backup to respond to a cyber attack?!
https://kinsta.com/pt/blog/estatisticas-e-fatos-do-linkedin/
After investing hundreds of hours in creating my LinkedIn network, over more than 15 years of involvement with the network, I have reached a number of first-level connections that is around 19,000 professionals all in the field of Engineering and Renewable Energies. I have always complied with all the security standards laid down in the terms of the "User Agreement" that they gave me to sign, but that didn't stop my account from being hacked and subsequently deleted by a hacker. When I contacted LinkedIn, proving my identity, I was told that they were sorry about the situation but that they don't have any backup and invited me to create a new account. All this is unacceptable and I have already lodged a complaint with the relevant authorities.
Here's your warning!
__________________________________________
LinkedIn Hugo Barbosa
Reference # 240416-004431
Status: Closed
View your case(s) on our Help Center
You may reply to this case for up to 14 days
Response (04/16/2024 09:39 CST)
Hi
Thanks for your message.
The email you provided leads to the same account that we are unable to recover because the stated reason. We profundly apologize for this situation.
As per our User Agreement, all data is erased from the system after 14 days it has been close.
For more information, please refer to our User Agreement: https://www.linkedin.com/legal/user-agreement
If you would like to create a new account, please follow https://www.linkedin.com/signup
Regards,
Eliot
LinkedIn Member Safety and Recovery Consultant
Member (04/16/2024 07:11 CST)
We signed a disclaimer, which I complied with to the letter, and you have a legal obligation to recover the account because the security breach was yours and not mine. If you don't solve my problem, thus creating a huge loss, I will have to go to court to enforce my rights.
Atentamente, Hugo Barbosa
On 16 April 2024 at 12:50:54, Hugo Barbosa ( [email protected] ) wrote:
Could you please check if my account is associated with this e-mail [email protected] instead of
[email protected] ?
On 16 April 2024 at 12:35:23, LinkedIn Customer Support ( [email protected] ) wrote:
==================== image File Attachment ====================
Hugo Barbosa_CK_2.png, 114554 bytes, added to ticket
Member (04/16/2024 06:51 CST)
Could you please check if my account is associated with this e-mail [email protected] instead of [email protected] ?
Response (04/16/2024 06:34 CST)
Hi Hugo,
We understand your frustration However , we don't have a record of your account for reasons stated below:
1. The account has been closed for more than 14 days; or
2. The account didn't meet the Service Eligibility section under our User Agreement.
Apologies for that.
Regards,
Eliot
LinkedIn Member Safety and Recovery Consultant
Member (04/16/2024 05:28 CST)
Sorry. Are you telling me that I lost my account because I didn’t contact you in 14 days after it been hacked? That way I permanently lost an account that I developed for more than 10 years here I reached more than 19 000 connections?
Atentamente, Hugo Barbosa
