09/30/2024
I have had this T-Mobile phone for a long time and I went to buy a new phone up here in Woodstock, Ga by the Outlet Mall. I have had this TMobel phone for many years and My phone is FROZEN , IT SAYS TO ENTER MY PASS WORK BUT I DON'T REMEMBER IT & CAN'T FIND MY COCE. ...But I told her I needed a phone & I'll buy a new on......she wrote it up and on the bottom she added a fee for me to pay extra, like around $50.00 a month to my bill, it's for the payment for the phone that I can't open. THAT'S A LOT OF MONEY! AND I DON'T THINK THEY SHOULD DO THAT TO ME. The agent said we can't help you. .......I ASKED HER TO CHECK WITH SOMEONE ABOVE HER AND SHE SAID SHE CAN'T.
When I tired to talk to T-Mobel it won't open to me...........The agent said that THIS PHONE WILL BE ON YOUR BILL 'FOR EVER" UNTIL YOU FIND YOU CODE1..................SO i TOLD HER i Candace Cane JordanT AFPRD TO PAY FOR TWO PHONES......,.....WHAT CAN I DO?
i CAN ONLY GET CALLS INTO ME........I CAN NOT MAKE OUTGOING CALLS...........I ASKED TO SPEAK TO A LIVE MANAGER AND THEY SAID NO, WE CAN'T HELP YOU!
SO I AM ASKING FOR HELP......LIKE I SAID YOU CAN CALL ME 7 MY NUMBER IS 678-294-6548. (REMEMBER I CAN'T CALL OUT.)
