09/02/2026
🛡️ IMPORTANT .com EMAIL ADVISORY
Hey Rawls Group!
As you head into the holiday weekend, we want to make sure you have smooth, uninterrupted Email communication.
___________________
What’s going on?
Following some regional phishing alerts last week, KWRI is running automated, system-wide security updates to keep our network safe. As a protective measure, some .com Google Workspace accounts are being temporarily paused (suspended or disabled).
________________________________________
How to get re-activated immediately:
Since these KW email accounts are managed by KW, only their support team can lift the pause.
______________________________________________________________
Reach out to them through one of these official channels:
1. Phone (Highly Recommended for fastest service):
Call (512) 306-7191 (M-F, 10 AM - 6 PM Eastern).
2. Live Chat (via KW Command):
Log into agent.kw.com -> Click the "?" icon in the top right -> Select "Chat with Support" to start a live chat.
3. Email Support:
Email [email protected]
You must send this email from your registered KW Command recovery email address so KWRI can securely verify your identity.
TIP: You can identify your recovery email in your profile settings within KW Command.