11/13/2025
Nonprofits tend to loose 75% of those who join. It’s an average, and you will have some bodies who won’t loose any, and those that retain none. It leads to that law of non profits that says with 100 members only 10 will do all the work.
Mentorship in a nonprofit is much like Ozempic to diabetes. It does stem the loss of members that fall by the wayside after they join, like Ozempic has the side effect of weight loss. It’s a goodd thing. Maybe not the original goal, but a welcome side effect.
Mentorship is the patronage, influence, guidance, or direction given by a mentor. A mentor is someone who teaches or gives help and advice to a less experienced and often younger person. In an organizational setting, a mentor influences the personal and professional growth of a mentee.
Mentorship helps to develop a better, more active and more motivated member. That is its purpose, but it does have the side effect of keeping your members active and not dropping out.
Am I my brother’s keeper? (Or sister’s keeper) has been a question that has been around since Cain and Able, and the answer in the nonprofit world is simply, “yes you are.”
Not everyone is cut out to be a mentor. That’s the first thing you need to know, there are toxic people in every group that seem to do their best to drive away new members. It’s not something they do on purpose, it is not that they do not love their sisters and brothers, its mot that they do not love the fraternity or that their heart is black, but they just think they are doing the right thing when they speak, when really they are being very harmful..
Second thing is that Mentors cannot be assigned. It just does not work that way. Just like nobody can say to you that from now on you are going to be someone else’s best friend, so it goes with mentors. It needs to be organic.
The active members of the chapter should form a mentoring team. Each of them should reach out repeatedly to the new member to offer a further explanation of the work. The rest of the story… do not wait for questions, but offer answers to explain this or that further. Let the new member get to know you that way, and organically attach to one of you. That is the way mentor relationships form.
Nobody knows instinctively how to just be a memtor. It’s not a skill you are born with, or one that everyone just knows, it’s a willingness to go find an answer, when the question is hard and the answer is elusive.
These are things that are left out of most mentor programs a severe lack of training in person just normally here is a book go read it and we are good. To be 100% honest, a real mentor relationship should be as educational and rewarding for both of you. It should engage you in long lasting friendships and a renewed in depth understanding of your obligations. It should be that one experience that sums up why you are involved in the first place.
There are other factors to be sure as to why nonprofit nimbers shrink, some we can fix, others we cannot. Death, relocation, illness are all examples of items beyond our scope. But accordingl to exit studies the number one reason why people leave a non profit is that the non profit broke its promise to them. Now this can mean may things. The trouble is that a lot of non profits are secret societies and the general public hate vacuums. It leaves them free to speculate what we are really up to. And others wanting that join in the expectation that we actually engage in such practices.
Another promise that we tend to break in the mind if the exiting member is not following onligations made. In many non profits a ceramony is preformed with an onligation taken. Notmally it’s a serious one and it normally includes having one anothers back and defending their character or reputation or so on. When a new member whitnisses another member talking behind anothers back or critizing them, or “did you see what she was wearing?” Or “wow is he fat”, well…. Like to admit it or not, you broke the promise and you cost the nonprofit the member. ALWAYS before you speak think about what you say and can it be perceived by another as violating the obligation.
Hey if they take it and have to live by it, they expect you to as well.
We can’t get 50 members to show up to a fish fry, the chances are we aren’t taking over the world is truer today more than ever. You can join but it’s not going to rocket you to upper management at work, you aren’t going to become a part of the Bilderbergs, and you are not heading off to the next G7 summit. So the key is make sure with new members that you manage expectations. Satisfaction is a direct result of expectation. If you want a satisfied member manage their expectations. These are also what is concidered to be broken promises and need to be managed.
We are all volunteers at a non profit, weather you are a fire department, or a moose lodge, admonished members tend to vote with their feet. Loose your cool and comment derisively, get angry, or yell, and it’s good bye Charlie (or Christine)
So give this some thought and see where you and your actions may be guiding your non profits. You could be costing us our most valuable member.