09/02/2026
SIX QUESTIONS TO ASK BEFORE YOU SWITCH PROPERTY MANAGERS
If you don’t like the answers, you already have your answer.
1. WHO WILL ACTUALLY MANAGE MY PROPERTY DAY TO DAY?
Many agencies win your business with a senior property manager, then hand you to a junior.
Know exactly who is responsible for your property.
2. HOW AND WHEN DO YOU CONDUCT RENT REVIEWS?
A good property manager reviews rent proactively—not just at lease renewal.
Ask how often, what data they use, and whether they’ll act on it even when it feels uncomfortable.
3. WHAT DOES YOUR CURRENT FEE STRUCTURE LOOK LIKE?
Management fees are only part of the picture.
Are there any additional charges?
Ask about letting fees, lease-renewal fees, inspection fees, and administrative costs.
The cheapest fee isn’t always the cheapest outcome.
4. HOW DO YOU COMMUNICATE WITH ME, AND HOW OFTEN?
You shouldn’t have to chase your property manager.
Ask what proactive communication looks like—not just what happens when something goes wrong.
5. WHAT DOES A ROUTINE INSPECTION LOOK LIKE, AND WHAT HAPPENS WITH THE FINDINGS?
An inspection should result in a detailed report, photos, and follow-up action—not a form that is simply checked off and filed away.
Ask to see an example.
6. WHAT DO YOU DO WITHOUT ME HAVING TO ASK?
A good property manager shouldn’t need prompting.
Ask them to provide specific examples of what they do proactively, such as rent reviews, maintenance checks, market updates, and lease renewals.
If they struggle to answer, that tells you everything.
If you don’t like the answers, that’s your answer.
Switching is easier than you think.