02/27/2023
A few weeks ago my longest looking 1st-time homebuyer client went under contract and then closed on his 1st home. Today, I received a notification that the review he wrote about me and my services was published. It took me somewhat by surprise as to the length and detail, but here it is if you care to see what he had to say about me as his agent:
"I have been lingering on the market for more than two years hunting for a house, on my long quest for a dream home (a unicorn), I met Michele Guss as my real estate agent through Zillow. As housing price was being snapped up in Montgomery county, Michele worked tirelessly around the clock with me. I am a first-time home buyer. I had no idea about every step of the process whatsoever when I first started taking a look at homes, or what to expect throughout the process. Michele cleared the way for me by explaining each and every step and providing truthful information to make informed decisions and helps me to set an expectation for how I can navigate this journey. The amount of effort and time Michele puts into walking me through every possible home that we tour on the market is unbelievable. I am always a very analytical person always looking at things in the opposite spectrum (the best and worst scenarios) and keep asking more questions. Luckily I got Michele very professional and enjoyed answering all the questions I have in very practical terms professionally. This makes me not only did I feel like I had all the information I need to make those decisions, but I also felt like I was in good hands. Obviously, making an informed decision is the most important part of buying a home. But personally, as being “emotionally” invested as well in buying a home, having someone who properly set, managed, and came through with these expectations was such a lifesaver and made me feel so at ease throughout the entire process. As time goes by worked together, Michele completely understood what I am looking for and she knows what I exactly looking for even without touring the actual home. I truly appreciated her input and relied on it heavily. This is an invaluable quality to have as a service provider and not everyone has it, It’s easy to push paper and get the signatures, but she is really focused on making sure people are satisfied through the process and with the outcome and teaches them what they are getting as they signed into it. Again, as a first-time home buyer, this process is very stressful. Yes, there are a number of things that people can do to make it easier. But as you can see, based on the above, Michele went above and beyond and I’m positive she does this with all of her clients and truly made me feel like I had made the best decision throughout, and finally, I got my Unicorn! Overall, I would strongly recommend Michele to anyone looking to buy or sell a home, especially if they are first-time homebuyers. I would trust her with my eyes closed and their attention to detail and level of time/dedication to their clients is outstanding. I cannot say enough about my experience with Michele. She sets the highest standards, on top of everything with great professionalism, and truly practices “service above self.” You won the highly demanding customer! Thank you, Michele!"
