Zabrina's Home Stays

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Zabrina's Home Stays Hello! My name is Zabrina, founder of Zabrina’s Home Stays. Visit our website:
zabrinashomestays.com

We offer remote short term rental management services all across the US and cleaning services (in select Socal cities).

If you've been hosting for any length of time, you've probably experienced that sinking feeling. Maybe a guest stained y...
12/06/2026

If you've been hosting for any length of time, you've probably experienced that sinking feeling. Maybe a guest stained your sofa, broke a lamp, scratched the floors, or left your property looking like it hosted both the bachelor and bachlorette party!

The truth is, most guests aren't intentionally trying to damage your home. Accidents happen though, and unfortunately, some guests just don’t treat a rental property the same way they would treat their own home.

While there's no way to eliminate risk completely, there are a handful things you can do to help prevent damage:

First Set Clear House Rules
One of the biggest mistakes hosts make is assuming guests know what is expected of them. I recommend to include a quick list of house rules in your check-in instructions!

Your house rules should clearly cover:

Maximum occupancy

Visitor policies

Smoking restrictions

Pet policies

Quiet hours

Not allowing any gatherings/events

Guests are much more likely to follow expectations when those expectations are clearly communicated before they arrive.

* A quick note: notice I say “gatherings/events,” and not “parties.” That is because some guests will try to agrue their party isn’t an actual “party.” It is best to use an all encompassing word like “gatherings.”

Invest in Durable Furniture and Decor
This is optional. If you choose to go the Ikea or Amazon route, that is fine. Just be prepared for making repairs more than usual due to wear and tear. (Especially living room and dining room furniture where big groups gather consistently.)

When furnishing your property, consider choosing:

Performance fabrics

Durable dining chairs

Durable couches

Easy to clean rugs

Replaceable decor items

Save the expensive heirlooms and delicate decorations for your personal residence. I cannot emphasive this enough. Do not put anything you are attached into at your short term rental! I highly recommend buying secondhand furniture!

Screen Guests Carefully
This is the biggest way to prevent damage and bad guests in general. Not every booking is a good booking.

Pay attention to:

Previous reviews

Incomplete profiles

Guests who avoid answering questions

Requests that seem unusual or vague

If something feels off, trust your instincts. A few empty nights are often less expensive than a major repair bill.

Use Exterior Security Cameras
Exterior cameras can help deter unauthorized parties, extra guests, and other activities that often lead to property damage.

Be sure to:

Follow local laws

Disclose cameras in your listing

Never place cameras inside the home

Many hosts find that simply having visible exterior cameras helps encourage responsible behavior.

* I do highly recommend a noise monitor as well!

Build a Relationship With Your Cleaner
Your cleaners are the eyes and ears of your home.

A great cleaner can help identify:

New stains

Missing items

Broken furniture

Maintenance issues

Signs of unauthorized guests or parties

Signs of unauthorized pets

Keep Up With Maintenance
Guests are more likely to respect a property that appears well maintained. Do you ever notice that bathrooms at a high end restaurant, people leave the bathroom cleaner vs a bathroom at a fast food joint or gas station? That’s because people tend to treat nicer things nicer!

Fix small issues quickly, including:

Loose handles

Broken blinds

Scuffed walls

Damaged furniture

Worn linens

Stained towels

A property that feels neglected often encourages guests to be less careful.

Require a Security Deposit(optional)
I have a conflicting opinions about security deposits. It does sometimes rub guests the wrong way that a deposit is required but I do find that it does help prevent damage!

Even when deposits are rarely used, guests tend to be more mindful when they know they may be financially responsible for damages.

The Goal Isn't Perfection
Every host will deal with some level of wear and tear. It's a natural part of having a short term rental.

The goal isn't to prevent every scratch, stain, or broken coffee mug. The goal is to create systems that minimize risk while still providing a welcoming experience for your guests.

The most successful hosts understand that protecting a property starts long before check in. With clear expectations, smart preventative measures, and a little common sense, you can reduce costly damage and keep your rental running smoothly for years to come.

If you're looking for help managing your vacation rental, improving operations, or creating a better guest experience, learn more about my co hosting services at Zabrina's Homestays. I'd love to help you manage your short term rental!
https://www.zabrinashomestays.com/

Guests love and appreciate small details. More than most people think. Especially to guests who constantly use Airbnbs.T...
11/06/2026

Guests love and appreciate small details. More than most people think. Especially to guests who constantly use Airbnbs.

These freebies make a good impression which help win you some brownie points towards a 5 star review!

Freebies broken down by category:

Kitchen
-coffee

-tea

-sugar

-creamer

-ingredients for smores (especially for cabins)

-water filter (or Brita pitcher)

-oil

-salt and pepper

Bathroom
-makeup remover (trust that this helps you more than it will help guests by preventing stains on towels)

-Qtips (hardly any hosts offer this; this is an underrated item to offer guests!)

-body wash/shampoo/conditioner

-pads/tampons

Laundry
-detergent

-softener

-dryer sheets (or dryer balls)

Family
-pack n play with sheets

-high chair

Outdoor
-wood for firepit

-charcoal/gas for BBQ grill

-pool floaties

-kids pool vests/arm floaties

Entertainment
-board games

-books

There are certain items like shampoo/conditioner and coffee that are considered standard and other items that are happy bonuses. While guests may not remember every detail of the property, they will remember how your home made them feel. Thoughtful freebies show guests that you care about their comfort and have anticipated their needs before they even ask.

If you're a vacation rental owner looking to improve your guest experience, increase your reviews, and maximize your property's potential, I'd love to help. Learn more about my co hosting and vacation rental management services at Zabrina's Homestays. Together, we can create the kind of guest experience that leads to more bookings, happier guests, and more 5 star reviews!

https://www.zabrinashomestays.com/services

Hi, I'm Zabrina and I would love to team up with you to manage your short term rental! Reach out for more details.
28/05/2026

Hi, I'm Zabrina and I would love to team up with you to manage your short term rental! Reach out for more details.

17/09/2025

How often should you change your Airbnb title?

When you are first starting out, change your title every couple days. This is to see what kind of title attracts bookings. The ultimate goal is of course to get as many bookings, and the way to do that is to get as many reviews as possible. Reviews are your bread and butter. More reviews = more bookings.

As you get more reviews, you won’t need to change the title as often. Eventually you will notice what kind of keywords in your title attract bookings. I still recommend to change your title at least once a month. I have clients that NEVER change their title and that works for them. (They years worth of reviews.) Other clients, I change their title about 2-3 times per month.

It’s all about learning your clientele and location.
The next post will talk about creating titles for your Airbnb!

Happy to announce we are now offering cleaning services in Riverside and Orange County.
05/12/2023

Happy to announce we are now offering cleaning services in Riverside and Orange County.

Finally, after a couple of years, I have updated my logo. Long overdue!
27/11/2023

Finally, after a couple of years, I have updated my logo. Long overdue!

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