03/06/2026
💙 We are thrilled to announce that Harcourts Pinnacle has been named a REB 2026 Finalist for Innovator of the Year - Best Onboarding Program or Initiative! 💙
A great onboarding program is far more than a welcome pack and a first-day tour. Our platform ensures every new team member:
✅ Understands who we are - our culture, our values, and how we actually get things done
✅ Knows exactly what is expected of them from day one
✅ Gets up to speed faster and builds genuine confidence in their role sooner
✅ Forms meaningful early connections with their colleagues and leaders
✅ Has clear performance expectations set from the outset, making feedback and accountability a natural part of the journey
✅ Completes all required compliance training - licensing, privacy, and conduct - with everything properly documented
✅ Avoids the costly errors that come from gaps in systems, processes, or communication standards
For the wider team, this means less time covering gaps or correcting mistakes, and more time doing what you do best.
Most importantly, when a new member joins our Pinnacle family, the business does not miss a beat. The consistency our platform creates means that clients and colleagues experience the same high standard of service - regardless of who is in the chair.
This recognition is a true reflection of the incredible work happening behind the scenes, and we could not be prouder of what our team has built. 💙
