19/06/2026
MATERNITY LEAVE POSITION - 10 MONTH CONTRACT.
Bright Escapes are looking to recruit a Full-Time Customer Service officer.
We’re looking for a motivated and professional Customer Service Representative to join our growing team at Bright Escapes—a busy and well-regarded holiday accommodation business in beautiful Bright. This full-time role is perfect for someone who enjoys variety, takes pride in delivering great service and thrives in a customer-focused environment.
Key Responsibilities:
* Managing guest and client enquiries via phone, email, and booking platforms.
* Coordinating reservations and ensuring accurate, up-to-date booking information.
* Liaising with our cleaning team and maintenance to ensure smooth property operations.
* Daily property spot checking.
* Being on call one week per month to assist with after-hours guest support.
* Maintaining accurate records and handling general administrative tasks.
What we’re looking for:
* Excellent communication and problem-solving skills.
* A calm, professional manner and customer-first mindset.
* Confidence using booking software and computer systems.
* Previous customer service experience is a definite bonus
Why join us at Bright Escapes?
A positive, supportive, and friendly team culture
Regular weekday hours – 9am to 5pm, Monday to Friday
On-call allowance one week per month
If you’re ready for a role where no two days are the same, and you’re keen to be part of a great local business, come join our team at Bright Escapes!
Send through your resume and a brief cover letter outlining your experience to [email protected] - we’d love to hear from you.
Applications close, Monday 6th of July 2026.
