Real Estate Excellence - Stacey Holt

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Stacey Holt began the company Real Estate Excellence Academy Pty Ltd January 4, 2010 to continue and expand on an extensive and successful real estate career which included many years in corporate roles that she loved.

All the PME one day special events are brilliant for New Property Managers and the most experienced.All events held in B...
26/10/2026

All the PME one day special events are brilliant for New Property Managers and the most experienced.

All events held in Brisbane only.

Visit realestateexcellence.com.au or contact us for more information.

PME 1 | The Foundation - 26th February

Focus on compliance, best practice, procedures and risk management

Understanding QCAT, RTA and the OFT
The PO Act, AFA Act and regulations – best practice overview
The PO Conduct Standards
Understanding the PO Form 6 and best practice completion tips
Understanding the Form 18a General Tenancy Agreement/Contract
Understanding the legislative duty to the lessor and tenant
Property owner/lessor disclosure and property owner obligations under the RTRA Act
Smoke alarms, pools, and safety switch laws
Tips for succeeding in property management
Time management tips
Email etiquette
Using the right language in property management
Tips on how to study and use the RTRA Act
Breaches and penalties under RTRA Act and PO Act
How to find Queensland legislation
PME 2 | Beginning the tenancy - 19th March

Focus on compliance, best practice, procedures and risk management

Advertising and showing the property
Tenancy Applications and processing applications
Personal information and the law
Binding the tenant lawfully upon acceptance
Declined applications
Rent payment methods
Standard terms and special terms – a best practice overview
Contracting outside the Act
Form 18a General Tenancy Agreement Contract
Form 1a Entry condition report
Bonds and lodgement requirements
Body corporate by laws and the RTRA Act requirements
PME 3 | Management of tenancies - 16th April

Focus on compliance, best practice, procedures and risk management

Maintenance – routine and emergency
Appointing Contractors – vital risk management and procedure matters
Entry provisions, the rules of entry – the law and best practice
Routine inspections - tips on how to carry out and reporting to the lessor
Tenant breaching the agreement – the law and best practice
Lessor breaching the agreement – the law and best practice
Breach of agreement (ending the agreement early by tenant) procedures
Compensation from tenants – reletting costs and the law
When the lessor is not reletting the property and there is a break lease
PME 4 | Tenancy management - 14th May

Focus on compliance, best practice, procedures and risk management

Rent arrears – law and procedures
Other breaches by tenant procedures and law
Notice periods for breaches and notice to leave
Rental properties for sale – the law and procedures
Water charging - the law and procedures
Change of shared tenancies – the law and procedures
Subletting by the tenant – the law and procedures
Lease renewals – the law and procedures
Rent increases – the law and procedures
Bond increases – the law and procedures
PME 5 | Ending tenancies - 18th June

Focus on compliance, best practice, procedures and risk management

The ways to lawfully end a tenancy under the Act
Abandonment- procedures and the law
Notice to leave – the reasons a notice can be given
Notice of intention to leave – the reasons a notice can be given
Mutual agreement ending of a tenancy
Domestic and Family violence laws
Vacates, the law plus tips on how to complete a vacate
Dispute resolution and the RTA plus bond disputes
Tenancy database listing - the reasons a tenant can be listed and more
PME 6| Tribunal /QCAT - 16th July

Focus on compliance, best practice, procedures and risk management

QCAT – Tribunal procedures including the President Practice Directions
QCAT Forms – best practice completion of QCAT Form 2 and QCAT Form 8
Urgent Applications – what are they?
Non-Urgent Applications – what are they?
Tips on presenting at Tribunal
Appeals and published decisions
Re opening of cases
PME 7| New Business - 13th August

Focus on compliance, best practice, procedures and risk management

This session focuses on what every business development manager and property manager should know. The course is suitable for property managers and BDM's who deal directly with new rental property owners plus would suit operational property managers who deal with property owners as part of day-to-day practice.

The session includes education and training on the approved PO Form 6, disclosure requirements of the lessor and agency, tips for educating the lessor in future maintenance for their property, termination of managements, handover of files, lessor obligations by law plus the agent/property manager obligations.

The main outcomes of the training are to assist all members of the property management department in understanding the law, best practice, and risk management obligations of the lessor when they list their property with the agency plus understanding what the agency obligations are. The session also provides tips on winning the business, scripts and more.

Investment cost for each course (session)

Platinum PME and Platinum NON PME member offices - $250 per person

Gold and Advisory member offices - $285 per person

Non Member offices - $330 per person

TERMS AND CONDITIONS at www.realestateexcellence.com.au/staceyholtblog/item/pme-one-day-special-events

PME One Day special training and education events PME one day events special events are held in Brisbane only. 7 stand alone training and education events.    All the PME one day special events are brilliant for New Property Managers and the most experienced.   The following courses are standalon...

24/10/2026

Investing in our people. Investing in excellence!

On Wednesday this week, we brought together our Property Management teams from across the Aurora Property Group to our Clayfield office for a fantastic morning of professional development with the amazing Stacey Holt from Real Estate Excellence!

Stacey delivered an incredibly informative and engaging 3.5-hour session focused on QCAT and Property Management, sharing her wealth of industry knowledge, practical advice and real-world experience.

Our team absolutely loved it and walked away with valuable insights and plenty of practical takeaways to put into action.

At Aurora Property, we believe that investing in our people is one of the best ways to ensure we continue delivering exceptional service and advice to our landlords and tenants.

A huge thank you to Stacey for sharing your expertise, passion and enthusiasm with our team. We are so grateful for your time and knowledge!

23/10/2026
After my almost 17 years as a business owner, one of the greatest reminders is when things get tough, we get tougher… an...
23/10/2026

After my almost 17 years as a business owner, one of the greatest reminders is when things get tough, we get tougher… and we clap 👏🏻 for ourselves.

Times are tough for many. Particularly business owners who employ people.

My advice to myself, which I hope helps someone else feeling similar..

Keep riding the wave 🌊

👏🏻 keep clapping for your team

and do not forget to keep patting yourself ❤️

It will get better.. ❤️‍🩹

22/10/2026

The Real Estate Excellence - Stacey Holt SHREE members November update is being finalised. The contents are outlined in this short video.

21/10/2026

Thank you!
Another great team today private training.

“A HUGE thank you on behalf of the entire team!

I've already had some fantastic feedback from my team, and I couldn't agree more. Three hours of QCAT training could easily be a little dry, but you made it so interesting, informative and engaging. The time flew by!

There was so much valuable information for everyone to take away, and I genuinely believe the whole team benefited enormously from the session.

You really are fantastic at what you do, Stacey, and we appreciate the time and effort you put into making today such a success.

We will absolutely be organising another session with you in the New Year!

Thanks again – it was really fantastic!

I am looking forward to QCAT Property Management education and training on Wednesday with a great office.A reminder I of...
18/10/2026

I am looking forward to QCAT Property Management education and training on Wednesday with a great office.

A reminder I offer private in agency training services.

Find more at realestateexcellence.com.au, and or please contact us for a no obligation proposal.

RTA Continuing professional development (CPD) training sessions. Bundaberg, Hervey Bay and Townsville. BundabergWednesda...
18/10/2026

RTA Continuing professional development (CPD) training sessions. Bundaberg, Hervey Bay and Townsville.

Bundaberg
Wednesday 28 October 28
Burnett Riverside Hotel, Bundaberg Central, QLD
CPD Type 2 training: Communication and resolving disputes in a tenancy

Hervey Bay
Thursday 29 October
Mantra Hervey Bay, Urangan, QLD
Communication and resolving disputes in a tenancy - CPD Type 2 session

Townsville
Wednesday 18 November
Townsville RSL Club (HMAS Townsville Room), 139 Charters Towers Rd, Hermit Park 4812
Lifecycle of a tenancy and legislative requirements - CPD Type 2 session

Visit the following link for more information including how to register.

As part of our ongoing commitment to connect and engage with communities across Queensland, we have a strong focus on delivering digital and in-person education and events across the state. This includes free community information sessions for tenants and property managers/owners, and Type 2 contin...

RTA latest Median rents quarterly dataEach quarter, the RTA analyses new rental bond lodgements to determine the median ...
16/10/2026

RTA latest Median rents quarterly data

Each quarter, the RTA analyses new rental bond lodgements to determine the median weekly rental prices for houses, townhouses and flats/units across Queensland.

We publish this data for our customers, which breaks down:

median weekly rental price by postcode, suburb, local government areas, and whole-of-Queensland

total bonds lodged with the RTA

total bonds held with the RTA.

Review at link below.

Each quarter, the RTA analyses new rental bond lodgements to determine the median weekly rental prices for houses, townhouses and flats/units across Queensland.We publish this data for our customers, which breaks down:median weekly rental price by postcode, suburb, local government areas, and whole-...

15/10/2026

Thanks New Zealand 🇳🇿

We are home after an amazing week! Thx friends for sharing our journey and memories ❤️

Thx Mel for looking after our baby Real Estate Excellence - Stacey Holt SHREE members ❤️

Go Kangaroos 🦘 🏉

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Brisbane, QLD
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