Meet Suzannah Toop (aka Suz)!
A qualified lawyer and second-generation real estate leader, Suz grew up living and breathing property. After law school and a stint at a global funds management firm in Sydney, she returned to Adelaide to take over the family business with her sister.
Managing over $1B in residential property and with a love for innovation, Suz started building tech solutions for property management, helping her agency become Australia’s #1 Real Estate Agency three years in a row.
In 2019, she met Melissa and together they saw a chance to reshape property management globally. Three months later, Lululiv was born.
Discover Property Management as a Service via the link in our bio → https://lululiv.com/
28/11/2025
100% Aussie owned. 100% local. 0 offshore workers.
Yep, that’s us, and honestly, it’s a little rare to come by these days.
We built LuluLiv this way because we know human connection and quality service matters. When you partner with us, your clients are looked after with the same care, professionalism, and attention to detail as if you were managing them in-house.
Discover Property Management as a Service via the link in our bio → https://lululiv.com/
27/11/2025
Our offer is simple: we handle the hard stuff so you don’t have to.
From rent collection and maintenance to inspections, our team of experienced property managers takes care of it all, giving agencies and property owners the freedom to grow and scale.
Whether you’re just starting to build your portfolio or need a trusted team to manage an existing one, we’ve got you covered.
Discover Property Management as a Service via the link in our bio → https://lululiv.com/
26/11/2025
Local specialists, local expertise.
LULULiV has experts in every area we serve. Our team knows the local compliance requirements and legislation inside out. So you can relax knowing your asset is protected.
We dot every “i” and cross every “t.”
Discover Property Management as a Service via the link in our bio → https://lululiv.com/
25/11/2025
What if you could have both, sales and a rent roll asset, without the stress?
You don’t have to “just” sell.
You can have a rent roll that grows in the background and supports your pipeline, without lifting a finger.
LULULiV manages the entire PM function under your brand:
• Your reputation
• Your clients
• Your recurring revenue
All delivered under your brand without the day-to-day hassle.
Build the asset that pays you every month.
Discover Property Management as a Service via the link in our bio → https://lululiv.com/
21/11/2025
Our experienced team provide an elevated level of service, one that is seamless, responsive and transparent.
With LuluLiv you can rest assured that your asset is in great hands.
Discover Property Management as a Service via the link in our bio → https://lululiv.com/
20/11/2025
At LULULiV you keep the rent roll asset, and we simply manage it for you.
You no longer need an entire Property Management department.
We’re a plug-and-play solution, running your entire PM function under your brand (or ours, if you prefer).
Discover Property Management as a Service via the link in our bio → https://lululiv.com/
18/11/2025
The future of Property Management is here, and it's simpler, smarter and built for growth.
Meet LULULiV: Property Management as a Service.
Discover more via the link in our bio → https://lululiv.com/
18/11/2025
LULULiV, Property Management Reimagined.
When Suzannah Toop and Melissa Hadley crossed paths they quickly recognised a shared vision to transform the property management industry.
Together, they saw the opportunity to create a new kind of property management: one that combines trusted professional expertise with world-class innovation.
LULULiV was born, setting a new standard in property management by delivering a renting experience that is effortless, connected, and most importantly, human.
The future of Property Management is here.
Discover Property Management as a Service via the link in our bio → https://lululiv.com/
05/11/2025
We are incredibly proud to share that Lululiv has been awarded Innovator of the Year at the 2025 Real Estate Institute of South Australia (REISA) Awards for Excellence!
This recognition means a lot, not just for our team, but for our renting community. For six years, we’ve been working to build a nationally connected community of renters and property owners who experience property management differently: with transparency, respect, and humanity at the centre.
Change in this industry isn’t easy. It requires persistence, bravery, and a willingness to do things differently. And our commitment to creating a better, more collaborative renting experience is unwavering.
It’s who we are and who we’ll continue to be.
This award now puts Lululiv on the national stage, and we’re energised for what comes next.
Thank you to everyone who has supported us so far and to those who will join us on the journey ahead.
We’re just getting started.
Learn more about LuluLiv via the link in our bio → https://lululiv.com/
26/03/2025
Are you ready to lead, grow, and help shape the future of Property Management?
Join Lululiv, Australia’s Innovator of the Year, and take the reins of an early-stage portfolio with big potential. This isn’t your average PM role — it’s your chance to work flexibly, use cutting-edge tech, and build something that scales across Australia and beyond. Based in Adelaide, this is a rare opportunity to work in an innovative company that is doing things differently. If you’re driven, dynamic, and ready for what’s next — we’d love to hear from you.
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A love of technology and property is what first brought Suzannah and Melissa together.
It was mid 2019 when Melissa met a friend of Suzannah’s, Terri Handy, a well known figure in the property management industry. It was Terri’s persistence that the two should meet that eventually lead to multiple phone calls between the pair, before they caught up in person in August 2019 at the Calile Hotel in Brisbane.
Suzannah, having flown in from Adelaide, was there for a conference and Melissa made the trip up from the Gold Coast.
They chatted for hours over lunch and immediately bonded over their love for the real estate industry, technology and people. Both Melissa and Suzannah wanted to make a difference in the renting world and the broader community. They wanted to create a place where people could come home to at the end of the day and feel safe, and to have a positive social impact in the process.
Even in these early stages, it was clear that the pair were connected by their values and by their aspiration to create a better way for principals, landlords and tenants. It was in this early conversation that the two started creating what would become the foundations of the Lululiv business.
These same values remain at the centre of the business and is what drives the company today.
Our values
Our values express what we stand for and provide a framework for how we engage across our community.
A team player
Our community has trusted us to connect with homes, their dreams and their livelihood daily. When we collaborate and share our knowledge, skills and resources we are given a unique opportunity to make a positive difference in people’s lives.
Cherished communities
We cherish our homes, our family and our friends. Our focus is always do what we do with care, for all the people in our community – our Principals, clients, customers, workforce and the community within which we engage.
Inspiring change
In a world where change is the only constant, we will be brave in inspiring others to not just accept “the way it is” as the way it should be.
Keeping it simple
Finding ways to do what we do with less complexity fosters innovation and ensures we serve better.
