15/05/2026
Transparency and education is key.
Grateful to share some industry insight for these tough conversations. Bottom line - we want the same outcome: minimal vacancy, healthy rental return and someone who will care for your investment.
We just have to do it the right way. No exceptions.
A missed blind cord could cost your agency $56,000.
That's the reality Victorian property managers are facing every single day under the state's latest rental reforms.
Sophie Kennedy Rush, Director and Business Development Manager at Buxton in Geelong, says the November 2025 changes have fundamentally shifted how properties reach the rental market – and the conversations PMs must have with investors.
The big shift: properties must now meet full compliance across gas safety, electrical safety, smoke alarms and 15 separate minimum standards before they can even be advertised.
No more listing while you sort the paperwork. No more same-day turnarounds when a tenant vacates.
"Every rental property needs these checks and there are limited trades available to do them properly," Sophie says. "If you want someone doing it properly and thoroughly, there are going to be delays."
The numbers tell the story too – regional Victoria has seen a 0.5 per cent vacancy uptick since the reforms, compared to just 0.1 per cent in Melbourne.
Sophie's approach: get in early with pre-settlement access clauses where possible, and be relentlessly transparent when you can't control the timeline.
"You need to be experienced to have that conversation in a way that doesn't rub anyone up the wrong way – that is very educational and makes them feel nurtured rather than scared."
For PMs in Victoria (and those in other states watching reform head your way) – how are you preparing investors for compliance costs and timelines before they settle?
Sophie Kennedy-Rush - Buxton Geelong Group
Link to story in first comment 👇