Page guidelines
What to expect from us:
Our page is monitored and maintained by our Communications team during business hours. We welcome your comments, questions and service requests. We will reply to all queries as quickly as possible, though sometimes there will be a delay in providing a full response if we seek advice from a staff member outside the team. If you have a query or complaint that contains personal or sensitive information, or related to a specific staff member, please contact us by phone on 03 9751 0299 or by email
[email protected]
What we expect from you:
In order to ensure our page is friendly and welcoming for all visitors we ask that you:
- Be respectful of others and their opinions
- Do not harass, abuse or threaten other visitors to the page
- Do not post comments that are likely to offend others, particularly in reference to an individual’s race, age, gender, sexuality, political leaning, religion, disability or professional ability
- Do not use obscene or offensive language
- Do not post defamatory comments about Fletchers or Fletchers agents and staff
- Do not post repeat comments continuously
- Do not repeatedly post information which is factually inaccurate and may mislead others
- Do not promote anything that may constitute spam, such as commercial interests, solicitations, advertisements or endorsements
- Do not reveal any personal or sensitive information about others on this page
- Protect your personal privacy by not including email addresses, phone numbers or home addresses in public posts or comments. Any posts or comments that violates these terms will be deleted. Any person who repeatedly violates these guidelines will be banned from the Fletchers page. We support the Facebook Statement of Rights and Responsibilities and related Facebook policies, and we request our visitors to do the same. Disclaimer:
Although we take care in producing the content for Facebook, it does not guarantee that the information is accurate, complete or current, and that the data is free from defects. Fletchers does not accept any responsibility to you if you incur any loss or damage (however it was caused) in connection with the use of Facebook or any website it links to.
