03/06/2026
"When do I get the keys?" 🔑 It's one of the most common questions buyers ask us, and the answer depends on whether the seller is still living in the property.
🏡 If the property is vacant (or wasn't the seller's primary residence), the keys can usually be released by the real estate agent immediately after settlement.
🏡 If the seller is living in the property, they have until 12pm the day after settlement to vacate and hand over possession.
And importantly, that's a calendar day, not a business day. 📅 So if settlement occurs on a Friday, key handover is by 12pm Saturday.
Now, where things get interesting is when there's a chain of settlements.
Sometimes people sell one property and buy another on the same day. They need to be out of their old home by 12pm the day after settlement... but they also can't get into their new one until the seller there has vacated.
It can honestly feel like a giant game of property Tetris 😅
The good news is that in most cases, everyone works together to make it happen. Early communication, a little flexibility and some compromise usually go a long way. But yes... occasionally that means sitting outside your new home with a moving truck full of furniture, waiting for the call that the keys were ready (been there, done that - I feel your pain) 🫠
Got questions about key handover? Let me know in the comments, or shoot me a DM.