Kym Bayley Head of Property Management

Kym Bayley Head of Property Management 9 years of Property Management Experience and a prior 18 years in Financial Services Management

16/09/2026

WHERE IS THE FAIRNESS FOR THE OWNER?

Here’s something that needs to be talked about.

What happens when QCAT makes a decision that a tenant is to leave a property because rent has not been paid — yet the process doesn’t actually end there?

An owner can be left with not one cent of rental income for weeks, while their mortgage, rates, insurance, body corporate, maintenance and every other property expense continue.

In this situation, the rent hasn’t been paid since 28 July.

That’s 48 days in arrears.

And I mean nothing.

Not $100 here and there.
Not a small payment to show some willingness to catch up.

Nothing.

Yet the tenant continues to occupy the property while the owner carries the entire financial burden.

And this isn’t simply a number on a rent ledger.

There is a real person behind that property.

An owner who is now experiencing extreme financial hardship.

The stress.
The sleepless nights.
The constant worry about how the next payment is going to be made.

Having to consider accessing their own superannuation just to meet their financial commitments because the rental income they were relying on simply isn’t coming in.

Think about that for a moment.

Someone has invested their money into a property. They have financial commitments attached to that property. They have done what they believed was the right thing by providing a home to someone else.

And now they are potentially having to access their retirement savings to cover the cost of a property that someone else is occupying without paying rent.

Where is the fairness in that?

And before anyone says this is about being anti-tenant — I am a tenant.

I understand what it means to rent. I understand that circumstances can change, and I absolutely believe tenants have rights and should be treated fairly.

But I also believe in doing the right thing in life.

When you sign a legally binding Residential Tenancy Agreement, you are agreeing to certain responsibilities.

You agree to pay your rent.

You agree to look after the property.

You agree to maintain the home you are living in and treat it with respect.

These aren’t unreasonable expectations.

If you live in someone else’s property, pay your rent.

Look after the home.

Treat it as though someone has entrusted you with their investment — because they have.

I don’t expect to live somewhere for nothing, and I don’t expect someone else to carry my financial responsibilities for me.

Yes, circumstances can change. Life happens. People can genuinely fall on hard times.

But there is a massive difference between experiencing genuine hardship and simply expecting to continue living in someone’s property without paying the rent that you legally agreed to pay.

You don’t simply decide that you’ll pay a little bit here and there if the owner agrees to let you stay.

And you certainly shouldn’t expect the owner to carry the financial consequences indefinitely.

This isn’t about being anti-tenant.

It’s about personal responsibility, accountability and fairness.

Owners have rights too.

And when a tenant seeks a rehearing or a stay, then continues occupying the property while no rent is being paid, the financial consequences for the owner can be enormous.

This isn’t some faceless corporation sitting behind the property.

It is an owner.

A person.

A mum.
A dad.
A retiree.
A family.
Someone who may have worked incredibly hard to build an investment for their future.

And in this case, someone who is now under extreme financial pressure and potentially having to access their superannuation simply to keep their financial commitments afloat.

So I have to ask:

How is it fair that someone can remain in a rental property for 48 days without paying a single cent, while the owner is pushed into extreme financial hardship trying to keep everything afloat?

At what point does the system recognise the damage being done to the owner?

Because a rental property is someone’s investment.

It is not free accommodation.

And rent is not optional.

If someone genuinely cannot pay their rent, there are avenues for assistance and support.

But when months of non-payment becomes the situation, there has to be accountability.

Because while everyone focuses on protecting the tenant, sometimes we forget the person on the other side of the agreement.

The owner is a person too.

And when the system allows one person’s financial hardship to become another person’s financial disaster, we have to ask whether the balance is right.

There has to be a better way to protect tenants’ rights without leaving property owners financially devastated.

Because ultimately, doing the right thing shouldn’t be an unreasonable expectation.

You sign the agreement.

You accept the responsibilities.

Pay the rent. Look after the home. Respect the owner. RESPECT THE LEGISLATION

It’s really not too much to ask.

🎄🎅 HOW MANY DAYS UNTIL CHRISTMAS? 🎅🎄Believe it or not… 104 days! 😱Yes, I said 104 DAYS! 😂So, are you a Christmas planner...
12/09/2026

🎄🎅 HOW MANY DAYS UNTIL CHRISTMAS? 🎅🎄

Believe it or not… 104 days! 😱

Yes, I said 104 DAYS! 😂
So, are you a Christmas planner or a leave-it-until-the-last-minute kind of person?

If you’re heading away for Christmas, have you started thinking about what you’ll do with your home while you’re gone?

✅ Going Away Checklist:

☐ Arrange a house sitter or ask a trusted family member or friend to check in
☐ Lock all doors, windows, gates and sheds
☐ Set lights or timers so your home looks lived in
☐ Ask someone to change the blinds or curtains
☐ Arrange for the mail to be collected
☐ Organise for the bins to be put out and brought back in
☐ Arrange a pet sitter or make plans for your furry family members
☐ Check that alarms, cameras and security systems are working
☐ Turn off unnecessary appliances and check taps are not dripping
☐ Leave emergency contact details with someone you trust

Or are you staying home?

🎄 Family coming to you?
🥂 Friends dropping in?
🍽️ Hosting the big Christmas lunch?
🛋️ Or keeping it nice and relaxed with just a few special people?

And the BIG question…

When do you actually start planning for Christmas? 😂

Are you already organised and counting down… or are you the person who suddenly realises it’s December and thinks, “Oh… I probably should have planned this!” 🤣

Tell me below 👇
104 days… are you ready? 🎄❤️

Highly recommend Housekeeping All In One 🧽🧼🧺🧻
08/09/2026

Highly recommend Housekeeping All In One 🧽🧼🧺🧻

Your all-in-one home & bond cleaning service.

06/09/2026

Highly recommend Ryan and his team. Give them a call today and make sure all is ready for summer ☀️☀️😎😎

01/09/2026

Say hello to Sacha and Maggie, they are not only amazing professionals, they are also lovely amazing people and I’m more than happy to highly recommend them for all your garage door and gate services. Just even reach out to say Hi 👋🏻 🏠🌻☀️ Alimax Garage Doors & Gate Services

🛍️ WHAT DO YOU DO WITH YOUR SHOPPING BAGS? 🛍️A random Sunday question… but one that got me thinking! 😂We all collect the...
30/08/2026

🛍️ WHAT DO YOU DO WITH YOUR SHOPPING BAGS? 🛍️

A random Sunday question… but one that got me thinking! 😂

We all collect them, don’t we? 🤷‍♀️

Paper bags.
Reusable bags.
Tote bags.
Those bags we put in the cupboard just in case… and then somehow end up with 27 (or more) of them! 🤣

But what do you actually do with them?

👉 Do you reuse them every time you shop?
👉 Do you keep them in the car? 🙋🏼‍♀️
👉 Do you recycle them?
👉 Do they end up in the cupboard and never see daylight again? 😂
👉 Or… do you donate them? 💁🏼‍♀️

And here’s something you might not realise…

💗 There are organisations and community services that genuinely need shopping bags.

Places like St John’s Crisis Centre in Surfers Paradise can use bags to help provide essential items to people who need support.

So that bag sitting in your cupboard that you’re never going to use again?

It could actually be useful to someone else. 🛍️💕

Next time you’re doing a clean-out, don’t automatically throw those bags away.

Think about donating them.

And now I want to know…

👇 What do YOU do with your shopping bags?

Keep them? Reuse them? Donate them?

Maybe we can all clear out the bag cupboard and help someone at the same time. 🌻

😂 FACEBOOK REFERRALS… HOW HARD IS IT??Here’s a little networking tip that I think every business owner should hear…EVERY...
28/08/2026

😂 FACEBOOK REFERRALS… HOW HARD IS IT??

Here’s a little networking tip that I think every business owner should hear…

EVERY business should have a BUSINESS page. 👏

Why?

Because when someone asks:

👉 “Can anyone recommend a great Property Manager?”
👉 “Does anyone know a great electrician?”
👉 “Looking for an accountant…”
👉 “Need a reliable cleaner…”

You want people to be able to tag your BUSINESS, not your personal Facebook profile.

Your personal page might be 🔒 locked, 🔒 private, or full of photos of your family, holidays, dogs and everything else you probably don’t want a potential customer scrolling through! 😂

So… ………….make it easy for people to refer you!

And here’s another one…

Everyone in your network should LIKE your business pages. ❤️

That way, when an opportunity comes up, people can quickly find you, tag you and refer you.

But don’t just tag the business and say:

“ Business” 🤷‍♀️

REFER WITH MEANING!

For example:

“Hey, I know the BEST Property Manager! 🙌
Kym is dedicated, honest, genuinely cares about her clients and communicates every step of the way. I highly recommend her. ❤️”

NOW THAT is a referral!

You’re not just throwing a business name into the comments.

You’re telling people WHY you recommend them.

So, business owners…

✅ Have a business page
✅ Make sure your network has liked it
✅ Make sure your page is easy to find
✅ And tell your network HOW you want to be referred

Because the easier you make it for people to refer you…

THE MORE LIKELY THEY ARE TO DO IT! 😉

And let’s be honest…

How hard is it?? 😂

So very very true 🏠☀️
28/08/2026

So very very true 🏠☀️

🏡☀️ WELCOME HOME, REECE & NICOLE! 🌻A huge welcome to Reece, Nicole and their three beautiful little ones as they settle ...
27/08/2026

🏡☀️ WELCOME HOME, REECE & NICOLE! 🌻

A huge welcome to Reece, Nicole and their three beautiful little ones as they settle into their new home! 🏠💛 ☀️

And check out these amazing new tenant bags 🛍️ Packed full of so many goodies to make moving a little bit sweeter and yes the chocolate is definitely the favourite 💕 🍫

A MASSIVE thank you Debbie, Pickle and Zest Hampers, they are gorgeous and made a lot of people smile 😃

Because property management is about more than managing properties… it’s about making people feel at home. 🏡❤️

Pickle and Zest Hampers

Address

19 Short Street
Southport, QLD
4215

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