Netstrata

27/05/2026

Last week the Netstrata team came together for Australia's Biggest Morning Tea in support of the Cancer Council NSW where we enjoyed an incredible spread of homemade goodies. The room was full of smiling faces, energy and a spirit of generosity.

Every donation made went directly to the life-saving research by the Cancer Council. We're proud of the generosity and support of all of the team that contributed to such an important cause.

15/05/2026

We know that one of the biggest frustrations for strata owners is not being able to see exactly how their money is spent.

That's something we've been working to change for a long time, and we're proud to say we've made it happen.

Netstrata's Owners Portal now gives owners real-time, drill-down access to every financial record tied to their scheme. Every invoice. Every fee. Every levy, down to the line-item detail. Accessible anytime, from any device.

It's the result of more than a decade of development, and we believe it's the most advanced portal of its kind in Australia, and potentially a world-first in strata management accounting.

That's not all - we've also facilitated invoices linking back to expenses and Strata Manager Reports so owners can see exactly what their managers have been doing for their building.

But we're not done yet. There will be many more updates as we continue to improve transparency for owners.

Owners deserve the full picture and that's why we've chosen to invest in systems designed to provide them better transparency than anything on the market.

Find out more on our Transparency Portal.

https://transparency.netstrata.com.au/ -and-reforms

13/05/2026

Last Friday we came together as a team to tackle one of the most important parts of strata management, handovers.

We've uplifted our handover meetings and rebuilt our checklist to make sure that when a scheme transitions between managers, our owners experience nothing but a seamless, well-managed process.

The details matter. This is how we hold ourselves to a higher standard.

01/05/2026

Every fortnight, our Strata Managers come together to sharpen their skills and this week, we focused on what matters most: customer service.

Strata management is a people industry. That means showing up with a warm tone, a genuine greeting, and a helpful attitude, every single day. Because in strata, where many conversations begin with a complaint or a challenge, that friendliness can completely change the direction of a call.

This session we worked on phone presence, improved workflows so more calls are answered before hitting voicemail, and ran a mystery shopper initiative with a specialist making test calls across the team.

The results? Something to be proud of. A lot of the team passed with flying colours, with multiple managers getting a perfect score.

That doesn't happen by accident. It reflects a team that genuinely cares about the people in their care.

We'll keep building on it.

24/04/2026

It's been six months since we launched the Netstrata Foundation and a lot of positive impact has been made already.

Giving back has always been a key principle at Netstrata, and the Foundation was the natural next step.

Through our grants program we've been proud to support:
🤝 Plate It Forward
🤝 Giant Steps Australia
🤝 Kids With Cancer Foundation Australia
🤝 Camden Women's Shelter
🤝 My Local Catmmunity
🤝 Odyssey House NSW

We've also partnered with the St George & Sutherland Medical Research Foundation (SSMRF) on Recycle 4 Research bringing Return and Earn recycling bins into Sydney apartment buildings and helped the Lugarno Lions Club raise $22,000 for SSMRF through the Wayne Riley Legends Pro Am. Funds going directly to vital research at St George and Sutherland Hospitals.

As we head into the new financial year, we're excited to build on what we've started, deepening our community relationships and finding new ways to make a meaningful difference.

The best is yet to come.

22/04/2026

Netstrata is proud to have been appointed strata managers of Ruby Burwood.

Ruby is a beautifully designed development in the heart of one of Sydney's most vibrant communities, close to Westfield, Burwood Park, and excellent transport links, with quality finishes and city views to match.

We're looking forward to supporting the owners corporation as this community grows and settles in.

Welcome to the Netstrata family.

17/04/2026

Last night we had the privilege of hosting and sponsoring the Future Proofing Women event in Kogarah alongside Georges River Council and Business Chamber South 💜

A room full of incredible women coming together to have honest conversations about financial wellbeing, the kind of community we're proud to support.

Thank you to everyone who attended, to Anne-Marie Elias for sharing her story so openly, and to Tristan Scifo for leaving every woman feeling ready to take action.

14/04/2026

At Netstrata, we believe we're better together.

That means getting out from behind the desk and catching up with our owners, to talk about stuff other than strata. Our coffee cart events are all about building real connections with the communities we look after, one flat white at a time.

At the end of the day, strata management is about people first.

10/04/2026

We're proud to be supporting Business Chamber South's Future Proofing Women next Thursday.

Too many women are heading toward retirement without the financial security they deserve. This event is designed to change that.

It's a free evening with expert speakers, practical tools, and real conversations about money, confidence and your future.

📅 Thursday 16 April | 5.30–8.00pm
📍 280 Railway Parade, Kogarah

Completely free to attend, send us a message and we'll get you the registration link before seats fill up.

07/04/2026

E-bikes, scooters and EVs are in almost every strata building in NSW now.

And most buildings aren't ready for them.

Lithium-ion batteries are one of the scariest fire risks in shared residential buildings, and since August 2024, the NSW Government has introduced mandatory new safety standards that every committee needs to be across.

You can't place an outright ban on electric devices, and you shouldn't. But there are practical measures committees can put in place to keep the building safe, set clear expectations for residents, and make sure no one's using a dodgy charger or a common property power point to charge a vehicle overnight.

We've put together a free resource breaking it all down, the risks, what committees can do, and where the limits are.

No need to sign up, it's completely free to read.

https://learning.netstrata.com.au/resources/electric-cars-bikes-and-scooters-in-strata

Any questions? Email us at [email protected]

General information only. Always consult your strata manager before making changes to your scheme.

Electric vehicles, e-bikes and e-scooters are rapidly growing in NSW strata communities, bringing new fire safety risks, charging challenges and by-law questions that committees have never had to deal with before. In this session, we cover the key issues facing owners corporations and explore practi...

03/04/2026

Lunch and Learn Session 4!

Over the past few months we've held 4 different sessions, each designed to advance our employees' careers inside and outside of the workplace.

We started with mentoring our junior staff and looking at ways to progress your career, before diving into property investment, home loans, and now superannuation.

In this session we were joined by Alex Sterligov from Berry Actuarial Planning, who walked us through the ins and outs of superannuation, from contribution strategies and self-managed super funds, to when super can be accessed and how business assets can be held inside super.

It was an insightful session and our team loved it.

Netstrata is founded on people, and we believe in giving our people the tools they need to build financial success, inside and outside of the workplace.