06/07/2026
I'm just wrapping up the Rick Hansen Foundation Accessibility Certification™ (RHFAC) Professional Training program, and it has already changed the way I think about homes, communities, and the spaces we create.
As a Realtor®, I originally enrolled because I wanted to better understand accessibility and how the built environment impacts people's ability to live independently, safely, and with dignity. What I didn't expect was how much it would broaden my perspective on good design and community building as a whole.
Three of my biggest takeaways:
🏡 Accessibility is most effective—and often most affordable—when it's considered before construction begins.
Many accessibility features can be incorporated during planning and design at little or no additional cost. Once a home or building is complete, even simple modifications can become expensive and disruptive. The opportunity isn't just to remove barriers—it's to prevent them from being created in the first place.
🤝 What's accessible for one person may create challenges for another.
Accessibility is rarely one-size-fits-all. An automatic hand dryer may be helpful for one person and overwhelming for another with sensory sensitivities. Open-concept spaces may feel welcoming to some while creating barriers for others. Great design recognizes these differences and provides flexibility, choice, and multiple ways to access spaces and services.
🌎 Universal Design benefits everyone.
Many of the best accessibility features don't feel like accessibility features at all. Clear wayfinding, intuitive layouts, adaptable lighting, reduced noise, accessible routes, and thoughtful design make life easier for older adults, families with strollers, people recovering from injury, visitors unfamiliar with a space, and individuals living with disabilities. Good design simply works better for more people.
What struck me most throughout this program is how much opportunity still exists to refine the way we design homes, neighbourhoods, businesses, and public spaces. We have the knowledge and tools to create environments that are more inclusive, more functional, and often more cost-effective over the long term.
Accessibility isn't just about compliance. It's about dignity, independence, participation, and creating communities where everyone has the opportunity to belong and thrive.
I'm grateful for the opportunity to continue learning and look forward to applying these insights—not only in real estate, but in how I serve my community.