04/24/2026
Every Thursday starting on October 16, 2025 until March 5, 2026 we will examine 20 top lenders individually, excluding the banks.
Today, we will examine 17th of the 20 top lenders, Community Trust Company.
5700 Yonge St., Suite 1900
Toronto, ON, M2M 4K2
Canada
Mortgages
For brokers: 1 (888) 649-1169
For customers: 1 (800) 268-1576
8:00 a.m. to 8:00 p.m. ET, Mon to Fri
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All other enquiries
1 (800) 268-1576
8:30 a.m. to 5:00 p.m. ET, Mon to Fri
What should you know about Community Trust Company?
Community Trust is a federally regulated trust company that offers a range of financial services to individuals, investors, and businesses across Canada. It has been operating since 1975 and is now part of Questrade Financial Group.
Its core business is mortgage lending, especially in the alternative (“B-lender”) space. This means it often works with borrowers who may not qualify with traditional banks—such as self-employed individuals, those with non-standard income, or people with credit challenges. It provides first and second mortgages, refinancing, and rental property loans, typically through mortgage brokers.
In addition to lending, Community Trust offers deposit and savings products, including high-interest savings accounts and Guaranteed Investment Certificates (GICs). These deposits are generally insured by the Canada Deposit Insurance Corporation (CDIC), making them a relatively secure way for individuals to save money.
Another important function is acting as a trustee for registered investment accounts, such as RRSPs, TFSAs, and RRIFs. In this role, the company holds and administers these accounts on behalf of clients or partner firms, ensuring they comply with Canadian tax and regulatory rules.
Community Trust is often described as a “flexible alternative” to traditional banks, focusing on customized solutions rather than rigid lending criteria. It is regulated by the Office of the Superintendent of Financial Institutions (OSFI), which oversees federally regulated financial institutions in Canada.
In simple terms:
Community Trust acts as a specialized lender and financial services provider—it helps people get mortgages who might not qualify at banks, offers secure savings products, and manages registered investment accounts. It fills the gap between major banks and borrowers or investors who need more flexible financial solutions.