Westcourt Place

Westcourt Place Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Westcourt Place, Apartment & Condo Building, 99 Chatham Street E # 101, Windsor, ON.

An update from Canada post.
12/27/2019

An update from Canada post.

12/18/2019

December 18, 2019
WESTCOURT PLACE TENANT UPDATE
Following the November 12th 2019 fire at Westcourt Place, we are continuing to try and understand the scope of the damage to the property, the reconstruction work required and the anticipated timelines for its re-occupancy of the residential units.
This is a challenging task and can not be done quickly.
We have put a full response team in place and these professionals have been reviewing the fire’s impact on critical building operations (mechanical, electrical and plumbing systems), the damage it caused to the property’s common areas (including parking garage and corridors), and its effect on individual residential and commercial spaces.
While the assessment phase continues, early reports suggest the damage was significant, and that the necessary repairs will take many months requiring a prolonged dislocation for residents.
To assist with the costs of rehousing during this period, management has prepared cheques for residents refunding any rent collected from November 12 - November 30, 2019, to be distributed at the Management Office, and no rent payments will be required and/or accepted during the time of dislocation.
Given the amount of time you are expected to be out of your apartments, we are encouraging residents to pursue alternative, stable housing. Our management team is collecting rental listings in the neighbourhood and is happy to assist you with your housing search.
Please note that while we are not actively encouraging you to cancel your lease with us, we understand the challenges of the situation, and will honour any request for early termination should you wish to enter into a new lease, elsewhere. Anyone looking to terminate their lease are encouraged to discuss this with our property management team (and of course, seek independent legal advice, as necessary).
While the building remains uninhabitable, management supports residents desire to visit their suites to retrieve necessary items and small household goods continues. The protocol for suite visits is attached.
Finally, we want to thank residents of Westcourt Place for their continued patience and cooperation. We recognize the challenges you are facing, the frustrations involved, and the disruption posed by not being home- particularly at this time of year.
Please understand that like you, we are doing our best to resolve this quickly. It is our sincere desire to see the building re-occupied and life returned to normal as quickly as possible.
As always, if you have questions, we encourage you to visit the management office, or call Vickie at (519) 254-2200 for more information.

12/06/2019

Update to Westcourt Tenants:
I can appreciate that everyone is frustrated from this ordeal and people are coping in many different ways. I am doing my best to answer people’s questions and requests when I am able to and when I have information to provide. I have done that from day 1 and have shared information as I could. The fact is that there is only so much I can do. What I will not accept is people slandering me or being disrespectful to me in any way. I don’t deserve that nor does anyone else for that matter. Please keep your comments on this site respectful.
I will start deleting comments on this page that are unable to abide by that simple condition of being respectful when presenting your concerns.
Thank you in advance for your understanding.

12/05/2019

UPDATE FOR WESTCOURT PLACE TENANTS:

I am sorry that it has been awhile since the last update, however, news regarding the progress on the building has not come as fast as I would have liked and an update with no further information seemed counterproductive.

We are still waiting for results from the Air Quality Test which will give us a better indication of a time frame regarding the next steps that need to be taken before occupancy can reoccur. I am hopeful that these results will come soon so that I can pass them along to you.

I have just heard a concern from a tenant regarding break-ins from the parking garage, however, I do not believe that any such incident occurred. Our security has been very vigilant with regards to entrance into the building and are doing a great job as those of you that have come to the building for various reasons can attest to.

I want to thank you all again for your patience and hope to have more information to you soon.

Sincerely, Vickie

11/29/2019

Update to Westcourt tenants:

I have received notice from the insurance company that is handling the cleanup of the building that tenants will be unable to enter their units until further notice while they continue their efforts to continue their air quality testing in order to determine the next stage of action. This is effective starting tomorrow until further notice. I am going to make every effort to obtain a timeframe from the insurance company and keep you all posted and hope that the results are conducive to a quick return to your homes. Please note that this is not discretionary and I have no authorization to make exceptions until getting approval from the insurance company. I will let you know immediately once you are able to resume making appointments to obtain items from your units.
Unfortunately, I still do not have an estimated timeframe for your return to your homes and recognize that this is especially difficult as the holidays are approaching.
I hope for a quick resolution for this difficult situation and continue to be optimistic that good news is just around the corner.
Thank you for your continued patience.
Vickie

11/26/2019

Dear Westcourt tenants:
I've recently begun receiving a lot of emails suggesting that you’ll be able to move back in by December 2nd. I am unsure as to the origin of this rumour but unfortunately nothing has been confirmed yet. As always I will make every effort to keep you all updated and when I receive a date you will all certainly be the first people I will be messaging with that information. Please exercise caution if you start hearing specific dates being given that have not come from me.
I wish nothing but the best for you all as I continue to do everything I can to get you all back home as quickly and safely as possible.
I am hopeful that I will be able to share good news with you all soon and hope that you are all well during this difficult time.
Thank you all again for your patience and understanding.

Vickie

11/23/2019

I wish I had a better update but they are still working hard and on the 16th floor now moving up (cleaning the hallways and stair cases) and doing an amazing job.

I truly miss my Westcourt family! More updates to come! I will post here once I receive information.

Vickie.

11/23/2019

***UPDATE****
Duct work and hallways are being cleaned throughout the building. We are removing all the ceiling tiles in the halls. They are cleaning all the smoke and dust throughout the building. This is all being done this week. Once this is done, we will wait for the reports from the hygienist. I will have huge updates for everyone on when you can come home, as soon as the information is available to me. Everything we're doing is to make sure you have a safe arrival home. Thank you for your patience and understanding.

Vickie

11/20/2019

Update:

The building now has water which is definitely a positive step in the right direction towards everyone's return.

Also, if you have a vehicle still in the parking garage that was not a part of the fire, we need it to be removed as soon as possible.

Thank you again.

11/20/2019

***update****

There is a lot of work in place right now.

We're going to try to bring hydro and water to the apartments tomorrow November 20th 2019.

This does not mean you are able to come home quite yet but is definitely a huge step in the right direction. They are also cleaning the entire building hallways, foyer and main entries (clear the smoke and smell for your own heath.)

We have over 60 people working and a high security presence (They even gave me a hard time entering). We are doing everything in our power to get you home as safely and quickly as possible.

I will continue to keep you updated as more information becomes available.

I miss you all.

Vickie

11/19/2019

****Update*****
The building has power to common areas only. I'm working on making arrangements to get tenants to enter the units to receive clothing or anything they may need soon due to the high volume of people asking. Right now we're working on getting the building operational and safe as quickly as possible. Please understand that the building is shut down at the request of the building inspector and housing safety. Once we can address all of their concerns and they pass inspection then hopefully we can regain entry. I'm receiving a high volume of calls from people asking for help and I want you to know I am personally doing everything I can. I’m the interim, mail can be picked up at the headquarters on 4255 Walker Road.
Please understand that I am doing everything I can to provide you with updates as I am provided with the information. I understand that this situation has caused much hardship and frustration, but I would like to remind everyone to refrain from taking out those frustrations and anger on me and instead focus on ensuring that we are helping each other out through this difficult time.
Thank you again for your understanding and as always I look forward to trying to find a resolution to this issue as quickly as possible.

Vickie Heyden

11/16/2019

**** update****
Westcourt place is completely shut down this weekend. We are doing the necessary work to get the building up and running. Security is not letting anyone in! This is for your own safety as well as myself.

I greatly appreciate everyone's understanding. We all understand this is stressful and I appreciate everyone's patience in this matter.

Vickie

Address

99 Chatham Street E # 101
Windsor, ON
N9A6V1

Telephone

+15192542200

Website

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