24/07/2021
www.losandesecuador.com
By David Sasaki
Their fanaticism for yogurt and pan de yuca (cassava cheese bread) led a group of young Ecuadorians to create Nativus, a company that aims to bring these delicious preparations to every corner of the United States. Diana Linares, marketing director of the company, and her brother Pedro, who serves as CEO, narrate that after finishing college they traveled to Florida, to study at university. While they were away from Ecuador, one of the things they missed the most was the food from their country, but especially pan de yuca. "We told each person who came to visit us to bring us frozen pan de yuca if they wanted to stay at our house, the rent was yuca bread," says Diana with a laugh. "We always wondered why there is no pan de yuca in the United States or if there was somewhere, why we did not know where to get it," they say. This concern stayed in their minds for a long time, until three years ago they decided, together with two other Ecuadorians, Rafael Valdez and Érick Solms, to bring this culinary tradition to the North American country. "We wanted to share it with other Ecuadorians who were in the same situation and, above all, make a totally new consumer fall in love with it, the North American consumer, who has no idea what pan de yuca is. It is gluten-free, healthy what it is, how delicious it is to mix it with yogurt," says Diana. Thus, they began to analyze how feasible their idea was, whether or not the business had the potential to grow, what were the best ways to reach their customers, among other factors. Being convinced that Nativus would have a great future, they began to work on the ideal recipe for pan de yuca and yogurt, which took about a year and a half.
Rafael, one of the founding partners, told his colleagues that there was a fairly old recipe for pan de yuca in his family and that it could serve them and, although it was useful, they had to do a lot of work to polish it, mainly because the US they did not find the same ingredients for the preparation as in Ecuador. Thus, they did countless tests, invited friends and family to try and even began to sell their yogurt and pan de yuca at a weekend market in West Palm Beach, where many families went to make purchases. They set up a kiosk, offered their products, and collected comments and recommendations. "I didn't want to have the pan de yuca flavor that I've been used to, I wanted a higher level," says Pedro. Countless anecdotes emerged from their journey towards ideal flavors, such as that they tried to make manaba cheese themselves for bread (later they found a distributor), some recipes failed because the size of the eggs was different, the fruits arrived mixed with water and that changed the flavor of the yogurt, they had problems with the ovens and had to buy others, among many other experiences. "Rafael has experience in restaurants and recipes, but not specifically in pan de yuca, so we work until we perfect how many grams of each item our pan de yuca contains. One day, around 03:00, we came up with the ideal recipe and from there we moved on with that recipe, which is the one we use to this day," says Pedro.
They were doing well with weekend sales at the markets, but they felt it was time to move forward even though they weren't sure how, and it was the pandemic that gave them the impetus for Nativus to take off. Approximately in March 2020 they began making more posts on Instagram and promoting their products to groups of Ecuadorians, that was enough for them to immediately have hundreds of orders. "We started by working in a certified kitchen, which is where we prepared everything for the markets. From that little kitchen we prepare at least 35,000 yuca loaves in a very short time," says Pedro. They took the orders, made the products, and on Saturdays they went from West Palm Beach to Miami to deliver them. They remember that there were nights when they almost slept in the kitchen because, in order to meet this great demand, they had to work in the early mornings. Pedro and Diana do not narrate those moments with discouragement. On the contrary, they emphasize that receiving order after order was the best evidence that their products were liked and had a huge reception.
Producing and marketing cassava bread ceased to be a casual thing to become his second job, so Pedro proposed to the others that they leave their main jobs for everyone to focus 100 percent on Nativus. To grow they needed more investment, so they sought out Giorgio Schiovane, an American who had previously approached them to offer financing, but they did not accept because they did not feel ready. They sold him 15% of the company. Thus, the main Nativus team was made up of Diana, as Marketing Director; Pedro, as CEO; Rafael, as production director; Érick, as chief technology officer; Giorgio, as an investor, and Denisse Linares, who also supports them in the marketing area.
The Nativus team does not stop dreaming big and has defined what its next steps will be. Soon they will launch a web page so that their customers can make their orders more easily; At the end of August they will open an island in the Palm Beach Outlets and hope to do the same later in busy malls in Miami, Fort Lauderdale, Orlando and thus continue to expand throughout the United States. They are also working to distribute their products through US supermarkets such as Whole Foods or Walmart and continue with home deliveries, which they carry out in South Florida. Currently they already have a mass production center, with the equipment and personnel necessary to produce their products in large quantities. "We started by making pan de yuca with our own hands, we ourselves made the pan de yuca balls and froze them. Now we have a machine that produces 6,000 to 8,000 pellets per hour, something that before we could not even do with an army in an hour," explains Pedro. "If you ask me how I see Nativus in five years, with all the love we have given it and the good product that it is, my dream, and I know it is the dream of my colleagues, would be to reach Disney and that the children they are eating pan de yuca while they are in the amusement parks, and children not only Latinos, but also North Americans. For me that is a dream and it is a goal that we have, that the North American falls in love with this tradition," expresses Diana.
In addition to selling a product, they say that what they are looking for is to deliver a different experience to their customers. That is why they made a collaboration with the Ecuadorian artist Gabriel Cozzarelli, who is in charge of the creative theme and art of the brand. He has created over 30 characters that appear on Nativus glasses, cases, packaging and more. Diana explains that they want to create a connection with their consumers. So far, they consider that their strategies to get closer to their customers have worked and this is shown by the messages they receive daily on their Instagram account. "There are people who cannot go to their country (Ecuador) and literally, almost crying, they write us very emotional paragraphs," they say. They also have some stories very much in mind. One of them is Ralph, a Puerto Rican who bought ten packages of pan de yuca every week and they delivered it to his home, but last December they stopped receiving his orders. Three months later they received a message from Ralph's cell phone, but it was his wife who was writing. The wife wrote, 'Ralph died in December and they don't know everything I've done to find his number, to be able to contact them and ask for pan de yuca, because he served me pan de yuca and coffee for breakfast every day and that's what more reminds me of him.' Now she is the one who asks for pan de yuca," says Diana. Diana and Pedro agree that it fills them with full satisfaction to know that Nativus is successful because of its quality, but also because it is not only a business, but there are emotions and moments around its products. This motivates them to keep working hard for their goal: bringing yogurt and pan de yuca to every corner of the United States.
https://www.eluniverso.com/noticias/ecuador/nativus-el-emprendimiento-de-un-grupo-de-ecuatorianos-que-busca-popularizar-el-pan-de-yuca-en-los-ee-uu-nota/