03/04/2026
Sales Operations Manager is still a relatively new role in the Hurghada real estate market
And sometimes I feel people look at me and think:
“Sales… Operations… Manager… okay… but what does this person actually do?”
Let me simplify it 👌
A Sales Director is responsible for how much the company sells and for communication with clients and brokers
A Sales Operations Manager is responsible for how the sales system works and for communication inside the sales team and with other departments
Sales Ops is the person who:
• makes sure leads are not lost
• makes sure CRM is actually used (not just opened once a week 😄)
• turns daily sales activity into clear reports
• builds processes for reservations, deals and follow-ups
• connects sales with marketing, legal, accounting and other departments
In other words, while salespeople focus on closing deals,
Sales Operations focuses on making the whole system run smoothly