**Relax Stays** 🏨
Premium Served Apartment Management across Egypt.
✨ Sharm El Sheikh | Hurghada | El Gouna | Cairo
Combining the privacy of home with the luxury of hotel services. Privacy Policy | Relax Stays
**Relax Stays** is a brand managed by **Relax Hotels & Resorts (S.A.E.)**, an Egyptian Joint Stock Company (**شركة مساهمة مصرية**). We are committed to protecting your personal data in accordance with Egyptian Data Protection Law No. 151 of 2020.
1. Data Collection
We collect information necessary to process your booking and provide "served" apartment services, including:
* **Identification:** Name, National ID or Passport details (required by Egyptian Law for hospitality check-in).
* **Contact Info:** Email address and phone number.
* **Payment Data:** Processed securely via our encrypted payment gateways.
* **Stay Preferences:** Specific requests regarding housekeeping or maintenance.
2. Use of Information
Your data is used strictly for:
* Confirming and managing your reservations.
* Providing on-site services (housekeeping, maintenance, concierge).
* Communicating important updates regarding your stay.
* Compliance with Egyptian security and tourism regulations.
3. Information is only shared with:
* **Government Authorities:** As required by Egyptian law for guest registration.
* **Service Providers:** Third-party vendors (e.g., maintenance or payment processors) strictly to fulfill your service requests.
4. Security
As a brand of **Relax Hotels & Resorts (S.A.E.)**, we implement industry-standard physical and digital security measures to protect your information from unauthorized access or disclosure.
5. Your Rights
Under Egyptian law, you have the right to:
* Access the personal data we hold about you.
* Request the correction of inaccurate information.
* Request the deletion of your data (subject to legal record-keeping requirements).
6. Contact Us
For any privacy-related inquiries, please contact the management at:
**Email:** [email protected]
**Website:** [www.relax-hotels.com](https://www.google.com/search?q=https://www.relax-hotels.com)
