brightLET is a UK based award-winning property lettings and management solution, designed by landlor
Your Award Winning Interactive Property Letting and Management Platform. As a landlord, tenant or trades person, having systems in place to manage a property/tenancy is crucial. How many times have you spent hours trawling through emails, text messages, excel spreadsheets and a diary?
• Left documents in a filing cabinet at home or in the office only to realise you need them whilst you are on the
go?
• Had disputes over property deposits because you have no evidence of inspection/inventory reports?
• Not had a clear and concise audit trail, potentially leading to issues further down the line?
• Had no proof of read/received communications you sent?
• Been in a situation where the property has a burst pipe or a similar emergency - and the landlord/tenant is on holiday so can't be contacted?
• Found it a nightmare to simply organise fixing a maintenance issue and ensuring the landlord, tenant and tradesmen are all in the know?
• Spent hours going through receipts for your property expenses? brightLET was created for these very reasons, to keep all communications in once place, to enable swift and secure sharing of documents, to provide you with tools to interactively and efficiently manage your tenancy/properties wherever you are and at anytime.
12/04/2022
All bills included and good local amenities.
1 Bedroom Flat to rent at 4 Charlwood St, London, SW1V 2LB - £1,150.00 per month.
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Most innovative ideas are usually conceived when people experience a problem and cannot find a solution that meets their requirements. It then requires someone brave enough to take that first step to create an ideal solution that will solve an existing problem, someone just like our Founder!
brightLET was created shortly after a serious family illness that occurred in 2015, leaving our Founder, Camran Khan managing his fathers property portfolio. Back then, Camran, was working in the Media/Marketing sector in London, consulting for FTSE100 and high-end brands by helping them provide automated scalable solutions for online technology.
One day, Camran received a call from his mother to inform him that his father had suffered a heart attack (don’t worry, he is OK!). At the time, Camran’s father managed his own property portfolio, however, upon returning home, Camran was told by his mother that he now needed to manage these properties. Naturally, Camran was reluctant, after all he had a stable career in London and didn’t want to give up his day job, but in the end he had no choice and ended up taking on the task of managing his father’s property portfolio.
Assuming this would be an easy task, Camran instead found that tenants were contacting him during office hours with property issues that they expected to be addressed immediately. Being busy with his day job, Camran could only respond to tenants during his breaks or after office hours. Having to work 9 to 5 shifts, as well as manage several properties, soon became very inconvenient. Moreover, being a new landlord, Camran was afraid to fall into any legal or compliance issues. All of this meant that the only option he had was to hand the property portfolio over to an estate agent.
Little did he know, however, that the estate agent would be calling him regularly to inform him about maintenance issues at his properties and to ask him what to do about them. Added to this were the constant voicemail messages informing him that tenants required an immediate response to such and such an issue and that he needed to get back to the estate agent ASAP. This all had Camran wondering why he was paying the estate agent a management fee, whilst still having to deal with tenant issues.
At around the same time (in 2015), cloud computing had become industry standard for Internet-based systems, with many businesses by now investing large amounts of time and money, to migrate to the cloud. So Camran, who specialises in easy-to-use and clever automated systems, took the challenge of creating a system for landlords and tenants, to help them manage, communicate and connect together from one system. In fact, this is one of the reasons why Camran was shortlisted as one of the Top 10 Disruptive CTO’s in the UK in 2015.
From his research, Camran found that there were some off-the-shelf products available but these were very limited in what they could do, for example they focused only on tenancy, or only on management or only on property-related reminders. Furthermore, a lot of the landlords making use of these products were complaining about poor usability and an outdated user interface.
One of the key goals of creating the brightLET platform was to incorporate Camran’s own frustrations as a landlord, alongside market research from fellow landlords, into what they would like to see in such a platform. To quote Camran himself: “For the mass consumers using technology, it has to be as simple as possible and user friendly. The real reason why a lot of technology companies fail is because some guy has had a crazy idea and just wants the idea to be born without conducting any real market research to find out what an end user actually requires”.
Camran thus started the development of the brightLET platform in March 2016. Throughout the development, Camran involved other landlords to get their feedback for improvements, as well as to research new features to implement. In November 2016, brightLET was born (beta launch), and a focus group was held for landlords to test the product and provide feedback. This initial feedback was constructive and improvements were made to have a final product ready in January 2017. A further focus group was held with 99% of landlords who used the platform saying that it was very easy to use and that it has made their lives easier.
To date, brightLET has been used by over 450 landlords, who have uploaded over 250 properties, of which 600 rooms have been let by over 900 tenants. If it hadn’t been for our founder’s family misfortune, brightLET would not exist today
Most recent achievements:
December 2017 - awarded for its innovative and disruptive technology by being selected to join the Barclays Scale Up UK Programme in partnership with the University of Cambridge - Judge Business School Executive Education
November 2017 - brightLET shortlisted for KPMG Best British Mobile Start-Up 2017
September 2017 - brightLET CEO shortlisted for NatWest Great British Awards 2017
August 2017 - brightLET were named Regional Best Innovative Start-Up Winner for Barclays Entrepreneurs Awards 2017
Our vision is to create tools that will make the end user’s life simple by allowing them to rely on these tools on a day-to-day basis - lettings at your fingertips! We want to become the main players in the market for property rental and we strongly believe that we have a solution that will disrupt the market on a global scale. This is just the beginning of our vision, we have a highly dedicated and talented team that is very passionate about our platform and works hard to create an open and harmonious environment where we can develop both as a property solution and as a company.
Thank you for reading our story. We look forward to welcoming you to the brightLET family!
