14/09/2026
Grow your career with Verdant Parks
Reception Team Member
At Verdant Parks, we know that the foundation of a great holiday starts with a warm welcome. That’s why we’re looking for a Reception Team Member who takes pride in delivering excellent customer service, attention to detail, and a friendly, professional approach. By being the first point of contact for our guests, managing enquiries, and ensuring smooth check-ins and check-outs, you’ll play a vital role in creating a welcoming, seamless experience that sets the tone for their stay.
If you’re ready to join a refreshed, modern, and fast-paced environment where your effort truly makes a difference, this could be the perfect next step for you.
Salary: £12.71 per hour
Contract Type: Temporary, seasonal
Hours: Varied hours
Location: Erigmore Holiday Park, St Mary's Rd, Birnam, Erigmore PH8 0BJ
Our Reception Team is the friendly face of the park, giving holidaymakers and owners a warm welcome from the moment they arrive. As the first point of contact, you’ll make sure every guest has the information they need for a fantastic stay, while handling queries and resolving any issues with professionalism and care. Working closely with our accommodation, maintenance, and operations teams, you’ll help deliver the high standards that make the Verdant experience so special.
Some examples of the day-to-day duties include:
· Greeting guests and owners, supporting with check-ins, queries, and general park information
· Handling cash and card payments, including till operation and daily cashing up
· Preparing welcome packs for incoming guests
· Promoting park facilities and sharing knowledge of local attractions
· Answering phone calls and emails in a friendly, helpful manner
· Supporting reception admin tasks as required
· Helping promote park activities, offers, and events
A wonderful place to work:
We’re looking for someone who genuinely enjoys helping people and takes pride in getting the little things right. You will be calm, confident, and approachable, making every guest feel welcome and supported. Ideally, you will have experience in a customer-facing role such as hospitality, retail, or tourism, strong customer service skills, and a positive, can-do attitude. Good computer literacy, including Microsoft Office and the ability to learn internal systems, is important, along with strong communication and administration skills. You will be a team player, flexible, and adaptable to meet customer and business needs. Previous experience in a reception, tourism, or leisure environment is a bonus, but not essential.
When you join Team Verdant you will be working in a fun and collaborative environment. You can also take advantage of some fantastic benefits including:
· Last minute park breaks from only £109;
· Up to 30% off park breaks for you, your friends and your family;
· Discounted use of facilities on park, including restaurants, leisure and activities;
· An annual 'Verdant Experience' - book a break at one of our parks and experience a Verdant holiday as a customer. There is no charge for this break, we simply ask that you make the most of it and give us your honest feedback afterwards!
· Many opportunities for recognition and reward - monthly 'Stars' awards, annual awards for individuals and park teams, 'Cheers for Peers' cards, and any excuse for cakes, biscuits and celebrations!;
· Our company wide team initiatives to help each other, our communities and the planet - Green Champions, Charity Champions, Mental Health Champions;
· A commitment to providing training & development opportunities, recognising potential and supporting you in your career.
About the Company: Verdant Parks own and operate holiday parks in some of the UK’s most picturesque spots across Scotland and England. Each of our parks are unique with plenty to offer, whether its beach-side or countryside, self-catering holidays or holiday home ownership, entertainment in our bars and restaurants or a relaxing swim in our pools. We are passionate about our customers and work hard to ensure they have the best possible experience at our parks.
Verdant Parks is an equal opportunities employer and a proud member of the Disability Confident scheme. Check out why our employees rate us as World Class – join us for an extraordinary adventure in 2026!
Please contact the park directly on 01350 727236 or email [email protected]
