15/05/2026
A guide to knowing if what you’re paying for is worth it.
- Are they ARLA Propertymark or AIIC accredited?
- How long after the visit does the report land?
- What does their report look like when something is wrong, not just when everything's fine?
- How are photographs stored, and how are they linked to specific items in the report?
- How does the tenant review and sign the report? Is it a proper, legally recognised sign-off?
- What happens when a tenant disputes something on the report?
Weaker providers tend to fall apart on questions 3, 5, and 6. Worth knowing before a deposit dispute, rather than during one.
Letting agents reviewing their inventory supplier, message us. We'll answer all six honestly.