15/04/2026
How To React to a Leak - Quick Action Guide
Leaks can escalate quickly, but staying calm and acting fast can prevent major damage.
Here’s what to do:
1. Turn off the water supply: if the leak is internal, locate your stopcock/valve and turn it off.
2. Protect your belongings: move furniture, electronics, and valuables away from the affected area.
3. Contain the water: use towels or buckets to minimise spreading.
4. Report it promptly: contact your property manager as soon as possible, especially if it affects common areas or neighbouring flats.
5. Take photos: document the damage. (This will help with insurance claims later)
91BC prioritises emergency repairs and clear communication. If you’re unsure whether an issue is communal or private, contact us and we’ll guide you. Early reporting prevents bigger problems for everyone.