04/08/2026
📢 Important Update – James Gibb Statements of Account
Over the past few days, a number of Milton of Leys residents have received Statements of Account from James Gibb showing what they believe to be outstanding balances.
If you have received one of these, please don’t panic.
At this stage, James Gibb have not (to my knowledge) issued court proceedings or made a formal demand for payment. They have simply sent a statement showing the balance they believe remains outstanding.
Many residents have disputed these charges for a number of years.
The issues raised by residents have included:
* The standard of the factoring service that was provided.
* Whether there was a valid legal basis for demanding maintenance charges.
* Questions surrounding the title burdens affecting properties within the development.
* Concerns regarding historic payments that have already been collected.
* Requests for clarification that, in many cases, have never been fully answered.
Receiving a statement does not mean you have to accept that the balance is correct or legally due. Equally, it does not mean that James Gibb have abandoned their position. It simply means there is an ongoing disagreement.
If you disagree with the balance shown, it is sensible to respond calmly and in writing, explaining that you dispute the account and asking James Gibb to explain the legal basis upon which they consider the amount to be payable.
To help residents, I have included below the email response I will be sending James Gibb. Please remember that this is not legal advice. Every property and every resident’s circumstances will be slightly different.
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Suggested Reply
Subject: Statement of Account – Disputed Balance
Dear Sir/Madam,
Thank you for your email enclosing a Statement of Account for my property.
I acknowledge receipt of the statement. However, I do not accept that the balance shown is due.
Over a number of years I have raised concerns regarding both the standard of the factoring service provided and the legal basis upon which maintenance charges were demanded. Those concerns remain unresolved.
In particular, I have questioned the legal basis upon which charges were levied and have previously sought clarification regarding the historic payments collected by James Gibb. Those questions have never been substantively answered.
Should James Gibb believe that the balance shown is legally due, I would be grateful if you could provide:
1. The legal basis upon which you consider the sum to be payable.
2. The title conditions or other legal authority relied upon.
3. A substantive response to the concerns previously raised regarding the basis upon which these charges were demanded.
4. A response to my previous correspondence concerning historic payments collected by James Gibb.
Until those matters have been addressed, I consider this account to be formally disputed.
I would prefer that any further correspondence is conducted in writing.
Yours faithfully,
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If you have received one of these statements, it would also be helpful if you could let MOLRA know. At this stage we are simply trying to establish:
* How many residents have received statements.
* Whether everyone has received one or only certain properties.
* Whether the balances differ.
* Whether there is any obvious pattern.
The more information residents are willing to share, the better we can understand what is happening and keep the community informed.
Finally, I would like to make one thing absolutely clear.
MOLRA is not encouraging anyone to withhold payment or take any particular course of action. Every homeowner must make their own decision based on their individual circumstances and, where appropriate, seek independent legal advice.
Our role is simply to ensure that residents are kept informed, understand the issues, have access to factual information, and are able to make their own informed decisions. We believe that open communication, transparency and a clear written record are in everyone’s interests.
Thank you.
Allan Hunter
Chair
Milton of Leys Residents Association