What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

ccha

'Delivering on our promises'

Please refer to our website for our social media policy and guidance.

28/08/2026

We wish everyone a lovely bank holiday weekend. Our phone lines are open to report emergency repairs. For any other enquiries, please call back when we’re open on Tuesday 1 September at 9am.

For gas servicing enquiries, please call Smith & Byford on 020 8652 7016.
If you smell gas, please call the emergency gas number on 0800 111 999.

17/08/2026

Have your say! 📢

This month, our partners at Acuity are calling a random selection of residents to get your thoughts on our services. You’ll be asked to rate how satisfied you are with different areas such as repairs, neighbourhoods, cleaning, safety, engagement, and more.

If you get a call from Acuity on 020 3807 5283, please do share your thoughts!

Find out more here: https://ccha.biz/your-community/get-involved/tenant-satisfaction-measures/

15/08/2026

Last chance to apply for the Resident Liaison and Repairs Lead role.

Apply today if can bring a customer-focused and empathetic approach, with the ability to build positive relationships with residents, contractors, and colleagues: https://ccha.biz/about-us/vacancy/?Category=Property%2520Services&Advert=AcCd27oZtDoBfqzZwfJQnQ%3D%3D&Company=Croydon

Hours: 35 hours per week
Contract: 12-month fixed term contract
Office location: Croydon
Salary: £45,980 per annum
Closing date: Sun, 16 Aug 2026

14/08/2026

Have you had a chance to read our summer Connections yet?

Learn about what to expect from our repairs service and how to guard against gas leaks and carbon monoxide, plus many more features.

We hope you enjoy reading: https://ccha.max-mediagroup.co.uk/ccha-summer-connections-2026/

12/08/2026

We're looking for a Resident Liaison and Repairs Lead

Do you have a strong understanding within a housing repairs environment and are confident managing challenging situations? Then we want to hear from you.

Hours: 35 hours per week
Contract: 12-month fixed term contract
Office location: Croydon
Salary: £45,980 per annum
Closing date: Sunday 16 August 2026

👉 Find out more and apply today: https://ccha.biz/about-us/vacancy/?Category=Property%2520Services&Advert=AcCd27oZtDoBfqzZwfJQnQ%3D%3D&Company=Croydon

20/07/2026

Summer is here and so is our latest Connections newsletter.

Our Summer edition is packed with updates and tips, including:
- The latest team updates and how we're supporting you.
- Guidance on recent benefit changes and support available from our Welfare Benefit & Debt team.
- A snapshot of resident satisfaction results from our 2025/26 survey.

Read the latest edition: https://ccha.max-mediagroup.co.uk/ccha-summer-connections-2026/

16/07/2026

Summer Connections 2026 is launching next week.

Want to stay up to date with the latest news, tips, and stories from your community?

Sign up today to receive an alert as soon as our latest edition goes live and be among the first to read summer Connections 2026.

Sign up now: https://mailchi.mp/ccha.biz/email-signup

13/07/2026

There is still time to apply for the Welfare and Income Assistant role.

Do you have experience working with vulnerable people?
Do you consider yourself to have strong communication and relationship-building skills?
Are you familiar with benefits and support services?
If the answer is yes, we'd love to hear from you.

- Hours: 35 hours per week
- Contract: Full-time, Permanent
- Salary: £30,754.50 per annum
- Closing Date: 14 July 2026
Find out more and apply today: https://tinyurl.com/5d6p58k8

-

07/07/2026

We're looking for a Welfare and Income Assistant.

Are you passionate about helping people manage financial hardship and maximise their income through benefits and support services? If so, we'd love to hear from you. Join our Income Team as a Welfare and Income Assistant and make a real difference to the lives of our residents.

🕒 Hours: 35 hours per week
📄 Contract: Full Time, Permanent
💷 Salary: £30,754.50 per annum
📅 Closing Date: 14 July 2026

👉 Find out more and apply today:
https://ccha.biz/about-us/vacancy/?Category=Neighbourhood%2520Services&Advert=-ZdW22bkvE4BfqzZwfJQnQ%3D%3D&Region=

30/06/2026

Our office is closed on 1 July for a staff conference.

To report a repair, please call us 020 8680 7532 or freephone 0800 054 6710. Our out-of-hours team will assist.

For non-urgent matters, email [email protected] or give us a call when we return.

We’ll be back at 9am on Thursday 2 July.

Address

29 Sheldon Street
Croydon
CR01SS

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

http://www.ccha.biz/

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