Westbury Residential Ltd was established in 2011 by Alison Mooney MRIPM, to offer a fresh approach to Residential Property Management for RMC and Freeholder clients in London and the South East. The aim of the Company and its Directors is to combine traditional values such as attentive customer service, tailored to the specific needs of individual clients, with all the benefits of up to date techn
ology with bespoke property management and accounting systems which have been carefully designed to fully support the personalised service that is offered. As a former Governor of the Institute of Residential Property Management and a British Property Federation Award winner, Alison Mooney has worked at senior level in the industry for over 10 years, managing a broad range of residential leasehold property from purpose built Docklands “New Build” to Gr 1Listed conversions in the heart of the Kent Weald. The Team at Westbury Residential has over 20 years of combined property management experience. In addition to their core services, detailed below, they specialise in effective dispute resolution through mediation, LVT or, where necessary, Court action. This expertise can prove invaluable to Clients who are struggling to run their property efficiently, when faced with service charge arrears or persistent breaches of covenant. Adherence to the Code of Practice of the Association of Residential Managing
Agents’ (ARMA) and the RICS Service Charge and Residential Management Code, together with their comprehensive internal procedures ensure that
Clients are guaranteed to receive the highest standard of service at all times. Understanding that all properties and clients are different, is key to Westbury Management’s philosophy – they offer a bespoke solution, not an “off the peg” package.
