06/11/2024
When it comes to cleanliness, some might say I’m borderline OCD—not just in my own home, but especially in my serviced accommodations. My cleaning company probably thinks I’m one of their most challenging clients 😅, but for me, there’s no room for anything less than excellence.
Cleaning standards are non-negotiable in this business. I’ve heard other SA operators complain about guests noticing something as small as a single hair, saying things like, ‘They probably have hairs in their own home!’ But here’s the difference: our guests are paying premium rates, plus cleaning fees. If they wanted ‘just okay’ cleanliness, they’d stay home and pay normal rent!
I’m proud to be one of the very few operators with a cleanliness highlight from , achieving a cleanliness score of 9.1 out of 10. It’s no surprise that my occupancy rates are as high as they are. As my mentor, , taught me, success means going beyond satisfied clients—we aim to create raving fans!