Edwards Associates is an established Estate & Letting Agent covering prime London postcodes for over 20 years. Specialising in residential sales, lettings and investments Edwards Associates has remained an independent agency offering a professional and bespoke service to an ever growing number of clients. Remaining independent has allowed us to work the way we want and expand at a very quick pace.
We remain loyal and offer a bespoke service to each and every client. We also boast a 0% tenant eviction rate. We have had rapid growth over recent years and that is mainly due to the following factors listed in no particular order. EVER GROWING INTERNET PRESENCE
Internet search engines love us. Not only do we target landlords and sellers through our internet marketing channels but we also register highly targeted corporate tenants and wealthy international buyers. WE ARE GREEN
Being green does have its advantages. Not only are we trying to look after our planet but we also save money. Our preferred choice of company car is the BMW 1 series 116 Efficient Dynamics. We are still trying to achieve the manufacturer stated 84mpg but we do get free road tax and the cars are London congestion charge exempt. CO2 emissions of just 99g/KM. NO BIG BONUSES
It’s common for estate agents to employ staff on an £8,000 basic wage and let them rely on commissions to boost their monthly wage. We experimented and changed our whole pay structure and preferred to be just that little bit different. We hand pick our staff and train them rigorously from our in-house training centre in Hornsey. This has proved to be a well thought out decision and we now have a virtually non-existent staff turnover. We pay well and promote within and in the long run this has meant a cost saving in areas such as training, employment and sickness costs. A better paid member of staff is ultimately a more focused, happier and therefore more productive member of staff. TOTAL EFFICIENCY
It makes sense for someone who is ARLA trained, has local knowledge, has customer service and people experience to always ensure they are in a position to close potential deals. Whether it be escorting a corporate tenant to view your flat in Kensington or appraising a town house in Ladbroke Grove, we have specific roles for specific members of staff. This is why you will never see our superstars sitting behind a desk uploading property details or conducting what's meant to be a professional property inventory! We employ full time professional photographers, professional inventory clerks and gas and electrical engineers for other safety certificates. We really do work efficiently and have strict workflow management systems in place which means that all enquiries, appointments, certificates, reports, invoicing, payments and reminders are handled with ease and accuracy. I would like to take this opportunity of briefly introducing myself to you. I am the Manager of the sales department of Edwards Associates which is an established company founded on the principle of ‘truly exceptional customer service’. This ethos has enabled us to grow in an ever competitive and changing market. We are coming to the end of another successful year in business and welcome an even brighter and rewarding future. Whether letting, selling or acquiring a competitive mortgage through Amazing Introductions, one thing that you’ll be assured of is ‘truly exceptional customer service’. Our commitment to high standards extends from our initial appraisal all the way to signing contracts and beyond. We work tirelessly to maintain our good standing. Edwards Associates employees are brought together by a common set of core values. These enduring values have guided us in our interactions with clients and with each other throughout our history. They are the cornerstone of our character as a company. Each employee has a responsibility to drive our culture of compliance, ethical decision making and accountability following our strict Code of Ethics. We hope that you are able to take full advantage of the support and services we offer, and if there is anything we can do to help you, please do not hesitate to contact us. You’ll find us on Facebook, Twitter, Google+ and our main website www.edwardsassociates.org.uk
