Spitalfields Housing Association

Spitalfields Housing Association Spitalfields Housing Association is the largest Bangladeshi-led housing Association in the UK. The As

The Association was founded in 1979 by members of the Bangladeshi community in response to poor housing conditions in the Spitalfields area. Set up originally as a co-operative, the Association originally concentrated on developing large family sized accommodation for Bangladeshi families. The Association registered with the Housing Corporation in 1980 and began an ambitious development programme,

refurbishing what had previously been slum areas. We are now a general needs housing provider providing good quality housing and community services to those with the greatest needs in Tower Hamlets. Having recognised the need for change, Spitalfields abandoned its co-operative status in the 1980’s by which time it owned over 150 homes. The Association now owns and manages over 850 properties with a target in our business plan of getting to 1,000 homes. The majority of the Association’s properties are within a two mile radius of the office. Recently, the Association has started to provide shared ownership accommodation, in addition to short-term accommodation for homeless families, through a scheme with our main local authority partner. The Association is a registered Friendly Society operating under the model 'charitable rules' of the National Housing Federation.

Improving energy efficiency at home – a guide for residentsSHA is taking further steps to support residents in saving mo...
23/04/2026

Improving energy efficiency at home – a guide for residents

SHA is taking further steps to support residents in saving money and lowering their energy costs. Working closely with both residents and staff, we have developed a helpful guide designed to encourage more energy-efficient living while also supporting SHA’s journey towards Net Zero.

Click below to explore the full brochure and discover practical ways to reduce your energy use: https://spitalfieldsha.co.uk/improving-energy-efficiency-at-home-a-guide-for-residents/

Don’t forget to check your benefits eligibilityIf you’re living in a Spitalfields Housing Association (SHA) property, it...
23/04/2026

Don’t forget to check your benefits eligibility

If you’re living in a Spitalfields Housing Association (SHA) property, it’s definitely worth checking what support you might be entitled to - unfortunately, many people miss out simply because they don’t realise what’s available.

Start with the main benefits that apply to your housing and income:

1. Universal Credit (UC)�This is the primary benefit for people on low income or out of work. It can include a housing element to help pay your rent. Apply through Department for Work and Pensions (DWP).

2. Housing Benefit (legacy cases)�Most new claims are through Universal Credit, but some people (especially pensioners or those already on it) still receive Housing Benefit via their local council.

3. Discretionary Housing Payments (DHPs)�If your rent isn’t fully covered (for example due to the “bedroom tax”), you can apply to your local council for extra help.

4. Council Tax reduction�You may be eligible for a discount or reduction on your council tax bill—this is handled by your local authority.

5. Personal Independence Payment (PIP)�If you have a long-term health condition or disability, DWP may provide this benefit to help with extra costs.

6. Pension Credit�If you’re over State Pension age and on a low income, this can top up your income and unlock other support.

Where to check and get help
* Use the official benefits checker on GOV.UK: https://www.gov.uk/benefits-calculators
* Speak to Citizens Advice for free, personalised guidance: https://eastendcab.org.uk/tower-hamlets/
* Contact SHA - a dedicated advisor can help advise you

Other support you might not think about
- Energy bill support (grants or schemes)
- Free school meals / UK Healthy Start vouchers
- Charitable grants depending on your situation or past employment

Practical tip
Even if you think you won’t qualify, it’s still worth doing a full benefits check. Rules change often, and small changes in income, health, or household size can make a big difference.

If you would like to speak about your circumstances with an SHA officer, call 020 7392 5400 or email [email protected]

Checking your home smoke alarms regularlyRegularly checking fire and smoke alarms is especially important for people liv...
14/04/2026

Checking your home smoke alarms regularly

Regularly checking fire and smoke alarms is especially important for people living in a Spitalfields Housing Association (SHA) home, because multiple-storey buildings often house many residents and shared communal spaces, thus increasing the risks if something goes wrong. Here’s why it matters:

1. Early warning saves lives
Smoke or fire alarms are your first line of defence. A working alarm gives you crucial extra seconds to escape safely if a fire starts - especially at night when you’re asleep.�

2. Higher risk in shared buildings
Social housing often includes flats, corridors, and communal areas. Fires can spread quickly between units, so a functioning alarm helps alert you even if the fire starts elsewhere.�

3. Protecting vulnerable residents
Many social housing communities include elderly people, children, or individuals with mobility issues. A reliable alarm system ensures everyone has more time to react and get help.�

4. Preventing serious damage
Catching a fire early can reduce damage to your home and neighbouring properties. This helps avoid displacement and costly repairs.�

5. Legal and safety responsibilities
Housing providers like local councils or housing associations like SHA are responsible for installing alarms, but residents are usually responsible for basic checks - like testing weekly and reporting faults.�

6. Peace of mind
Knowing your alarm works properly reduces anxiety and helps you feel safer in your home.

If you have any questions regarding your fire alarm, do not hesitate to speak with an SHA officer today.

Growing plants in small spaces while supporting beesGrowing plants in small spaces is possible without a garden, using w...
02/04/2026

Growing plants in small spaces while supporting bees

Growing plants in small spaces is possible without a garden, using windowsills, balconies, or shared areas, as long as residents consider safety, space, and respect for others. ��

Herbs, chillies, leafy greens, tomatoes, beans, and even larger crops like squash or gourds can thrive in pots with proper care, such as good drainage, regular watering, and enough sunlight. It’s important to match plant size to pot size, secure containers, and avoid causing disruption in shared spaces by keeping paths clear and agreeing on responsibilities. ��

Simple habits like growing what you cook and caring for plants little and often can make a big difference. In addition, growing flowering plants helps support bees by providing nectar, pollen, and safe resting spots, which are often lacking in urban areas. Choosing bee-friendly flowers, avoiding chemicals, and planting a mix of blooms across seasons can improve biodiversity and support food growth.

Overall, successful small-space gardening comes down to balancing light, water, airflow, and cleanliness while contributing positively to both the community and the environment.

Read the full story and more online: https://spitalfieldsha.co.uk/growing-plants-in-small-spaces-while-supporting-bees/

Key factors in controlling unwanted noiseUnwanted noise from neighbours can be challenging, but there are practical step...
02/04/2026

Key factors in controlling unwanted noise

Unwanted noise from neighbours can be challenging, but there are practical steps residents can take to reduce disruption and maintain positive relationships.

Everyday noise reduction at home
Small changes can make a big difference:
* Soften surfaces: Use rugs, carpets, and curtains to absorb sound (especially on hard floors).
* Furniture placement: Put bookshelves or wardrobes against shared walls to act as sound buffers.
* Door seals & draft excluders: Reduce sound leaking through gaps.
* Close doors gently and avoid slamming cupboards.

Managing impact noise (footsteps, moving items)
* Add felt pads under chairs and tables.
* Avoid dragging furniture - lift instead.
* Use thick rugs or foam mats in high-traffic areas.
* Be mindful of activities like DIY, workouts, or dropping items.

Being considerate with sound levels
* Keep TV, music, and phone calls at a reasonable level - especially at night.
* Use headphones for late-night viewing or gaming.
* Position speakers away from shared walls/floors.
* Be aware that bass travels further than higher-pitched sound.

Respecting quiet hours
* Many councils or housing providers like Spitalfields Housing Association (SHA) expect quieter behaviour late evening to early morning (often around 11pm–7am).
* Try to schedule noisy activities (washing machines, vacuuming, DIY) during daytime hours.

Children & everyday living noise
* Normal living noise is expected, but you can still reduce impact by:
* Encouraging play on rugs or mats.
* Avoiding indoor ball games or jumping late in the evening.

Communicating with neighbours
* If noise is an issue, speak politely and early - many problems are unintentional.
* Stay calm and specific about what’s bothering you and when.
* Try to agree on practical solutions together.

If noise becomes a problem
* Keep a record: Note dates, times, and type of noise.
* Report ongoing issues to SHA, and/or the local council.
* In serious cases, noise may be treated as anti-social behaviour (ASB).

Low-cost soundproofing ideas
* Self-adhesive acoustic panels or foam tiles
* Door curtains or wall hangings
* Rubber mats under appliances (eg. washing machines)
* Weather stripping around doors

Know the balance
* Complete silence isn’t realistic in shared housing - some everyday noise is unavoidable.
* The goal is mutual respect: reduce unnecessary noise while tolerating normal living sounds.

Simple rule: Be aware of how sound travels, reduce what you can, and communicate early if there’s a problem.

If you’re experiencing ongoing excessive noise and it continues after you’ve raised it, don’t hesitate to contact your SHA housing officer.

Read this story and more online: https://spitalfieldsha.co.uk/key-factors-in-controlling-noise/

Spitalfields Housing Association has joined the Tower Hamlets Climate Alliance, a new borough-wide initiative uniting lo...
01/04/2026

Spitalfields Housing Association has joined the Tower Hamlets Climate Alliance, a new borough-wide initiative uniting local organisations, businesses, and communities to deliver coordinated, measurable climate action. The alliance provides a collaborative platform for sharing knowledge, working together, and driving meaningful, long-term change across Tower Hamlets.

Eid Mubarak from the Hason Raja Centre and Spitalfields Housing Association.Wishing all residents celebrating Eid ul-Fit...
20/03/2026

Eid Mubarak from the Hason Raja Centre and Spitalfields Housing Association.

Wishing all residents celebrating Eid ul-Fitr a joyful and blessed end to Ramadan.

May this special time bring you happiness, peace, and meaningful moments with your close ones and the wider community.

Easter 2026 Holiday Programme for 8-16 year oldsVallance Community Trust, our tenants at the Hason Raja Centre, are plea...
13/03/2026

Easter 2026 Holiday Programme for 8-16 year olds

Vallance Community Trust, our tenants at the Hason Raja Centre, are pleased to announce their Easter 2026 Holiday Programme. This programme offers FREE indoor and outdoor activities for boys and girls aged 8–16 with Special Educational Needs and Disabilities (SEND) and will run for two weeks during the Easter holidays.
Further details about registration will be shared once you make contact with the organisation.

Places are limited, so early booking is strongly recommended.

How to register your child
You must provide your child’s unique Holiday Activities and Food (HAF) programme code when registering. This code is provided by your child’s school in a letter. Unfortunately, if you are unable to provide this code, your child will not be able to register for the programme. Priority will be given to children who are eligible for free school meals.

For enquiries or to register your interest, please contact Vallance Community Trust as shown the flyer, or through this weblink: https://www.vallancecsa.org.uk/contact

This is a Tower Hamlets Council programme, supported by Spitalfields Housing Association.

Vallance Community Trust Tower Hamlets Parents Association

To help us better meet your needs, please ensure your household details are up to date.Residents Information Update Form...
03/03/2026

To help us better meet your needs, please ensure your household details are up to date.

Residents Information Update Form

Housing providers regularly ask residents to keep their details up to date. To help Spitalfields Housing Association better understand your needs and deliver a more tailored service, please complete the short online form below. It takes around five minutes and helps ensure we have the right information to support you appropriately.

To access the Residents Information Update Form, follow the online link here: https://forms.office.com/e/Uskj21N8iF

Alternatively, you can scan the QR code shown on the e-leaflet, or contact our offices to request a paper copy - by phone on 020 7392 5400 or by email at [email protected]

Spitalfields Housing Association’s (SHA) website accessibility score has increased significantly, rising from 18% in 202...
03/03/2026

Spitalfields Housing Association’s (SHA) website accessibility score has increased significantly, rising from 18% in 2023 to 78% in 2026. This improvement earned a “Good” rating and placed SHA 54th among UK housing authorities.
The assessment conducted by Silktide evaluates accessibility based on conformance levels defined in the Web Content Accessibility Guidelines (WCAG). WCAG is an internationally recognised set of technical standards designed to ensure digital content is accessible to people with disabilities. The guidelines cover websites, apps, and other digital content, and follow four principles: content must be perceivable, operable, understandable, and robust (POUR).

At SHA, we recognise that not all residents are digitally ready, or may need more time. Our staff are here to help ensure you receive the support you need, using communication methods that put residents first.

Routine practices to help keep household drains clearAt certain times of the year, households can be more prone to froze...
10/02/2026

Routine practices to help keep household drains clear

At certain times of the year, households can be more prone to frozen or blocked drains, but many common pipe issues can be prevented with simple, regular care. Click on the information weblink below which outlines practical steps tenants can take to keep sinks and waste pipes clear, such as using strainers, avoiding grease and hair in drains, flushing pipes with hot water, and choosing gentle cleaning methods. It also highlights early warning signs to watch for, actions to avoid that could cause damage, and when to report problems promptly to prevent more serious repairs, helping tenants protect their homes and understand their responsibilities.

https://spitalfieldsha.co.uk/routine-practices-to-help-keep-household-drains-clear

Address

1 Canada Square
London
E145AB

Telephone

+442073925400

Website

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