We have over 1,250 colleagues, own and manage nearly 39,500 homes and positively impact people’s lives and provide affordable homes that make a difference. Acceptable usage policy for page users – our social media terms and conditions. We run our page to help our customers communicate with us more easily. Here are some guidelines to follow when using our page to post publicly or via a private message:
1. Abusive language, aggression and bullying will not be tolerated and will be removed (whether you’re speaking to other customers or colleagues at Amplius).
2. To safeguard the privacy of both you and our colleagues, we will remove from our page any information posted publicly that can be used to personally identify somebody. If you need to provide any personal details to help with a query, such as your date of birth, phone number and address, please contact us through a private message or our website.
3. When this is required, we will ask you to send us a private message with further information which will help us address your query.
4. Comments that are legally contentious (such as those that are defamatory or in contempt of court) or publicise/encourage illegal activity will be removed.
5. Please keep comments relevant to the original topic. Comments that do not relate to the original post and appear off-topic may be removed – this helps to keep discussions focused for other customers.
6. Repeated or duplicate posts (spam) by the same user will be removed. We monitor all posts on this page and reserve the right to remove any content that does not comply with these guidelines. Persistent disregard of these guidelines will lead to users being blocked.
