22/09/2026
📢 WE’RE HIRING – PART-TIME CUSTOMER SERVICE ASSISTANT 📢
📍 JMC Waste Disposal – Newcastle upon Tyne
☎️ Office / Telephone Based
Due to continued growth, we’re looking for a friendly and confident Part-Time Customer Service Assistant to join our busy team at JMC Waste Disposal. 💙♻️
You’ll be one of the first points of contact for our customers, helping them choose the right waste service and getting their jobs booked in.
Your role will include:
☎️ Answering incoming customer calls
📅 Booking skip hire and waste collection jobs
🚛 Arranging deliveries, collections and exchanges
💬 Responding to customer enquiries
💷 Providing prices and basic service information
📧 Dealing with emails and online enquiries
💻 Accurately entering customer and job details onto our system
🤝 Providing friendly, professional customer service
📞 Liaising with our drivers and office team when required
What we’re looking for:
⭐ Confident and professional telephone manner
⭐ Friendly and approachable
⭐ Good communication skills
⭐ Comfortable using computers and booking systems
⭐ Organised with good attention to detail
⭐ Able to work well in a busy, fast-paced office
⭐ Previous customer service or telephone experience preferred
♻️ Previous experience in the waste industry is NOT essential — full training on our services, skip sizes and booking processes will be provided.
🕒 Part-time position – hours to be discussed
💷 Pay dependent on experience
If you’re a people person who enjoys speaking to customers and keeping things organised, we’d love to hear from you!
📩 Send your CV to:
[email protected]
💙 Please share or tag someone who might be perfect for the JMC team!