Tori Chelton Brown - Block Management Specialist

Tori Chelton Brown - Block Management Specialist Block Management Agent Covering The Midlands. I started helping with filing during summer holidays when I was 13. I was always wanting to help where I could.

Having grown up around Chelton Brown, It was almost inevitable I would follow the family path and work within the business. After working Saturdays in Daventry, I started full time in Northampton as a Lettings Viewings Clerk in 2020 to help with the craziness of COVID. I then progressed to Lettings Negotiator. Having achieved my ARLA and NVQ in Residential Lettings and Property Management, I went

on to do a series of Block management courses and was so excited to become a Director of our Block Management Department. I now enjoy the everyday challenges of my fast-paced role.

From 6 April 2026, new fire safety rules came into force in England, requiring building owners and Responsible Persons t...
16/06/2026

From 6 April 2026, new fire safety rules came into force in England, requiring building owners and Responsible Persons to take a more practical, resident-focused approach.

A general evacuation plan is no longer enough. Residents who may need support must be identified, individual needs should be assessed, and clear evacuation arrangements must be put in place.

Fire safety should protect everyone, especially those who may need extra help in an emergency.

Changing managing agents depends on the terms of your lease and who has authority over the management arrangements.If yo...
13/06/2026

Changing managing agents depends on the terms of your lease and who has authority over the management arrangements.

If you're considering changing your block management company, get in touch today for a free, no-obligation consultation to discuss your options:
https://cheltonbrown.co.uk/block-management-done-properly/

A reserve fund helps spread the cost of larger jobs over time, rather than leaving leaseholders with a sudden bill when ...
05/06/2026

A reserve fund helps spread the cost of larger jobs over time, rather than leaving leaseholders with a sudden bill when work is needed.

From roof repairs to lift works and external decoration, it is one of the more sensible parts of running a residential block.

It’s easy to assume buildings insurance covers every type of damage, but policies often include exclusions, limits and e...
03/06/2026

It’s easy to assume buildings insurance covers every type of damage, but policies often include exclusions, limits and excesses. Checking the wording can make all the difference.

Have a question about our block management services? We’re here to help.

For many residential blocks, the managing agent helps coordinate trusted contractors, gather quotes and oversee the work...
29/05/2026

For many residential blocks, the managing agent helps coordinate trusted contractors, gather quotes and oversee the work, making sure repairs are handled safely, professionally and in line with the building’s needs.

At Chelton Brown, our block management team brings a practical, responsive approach to communal repairs, supported by a long-standing name in property.

Don’t ignore the red flags.Poor communication, delayed maintenance and a lack of accountability can quickly create frust...
26/05/2026

Don’t ignore the red flags.

Poor communication, delayed maintenance and a lack of accountability can quickly create frustration for leaseholders, directors and residents.

Chelton Brown’s block management service is built around structure, transparency and responsive support, helping developments run more smoothly.

Across our services, 96.2% of our clients have rated Chelton Brown 5 stars.

Read more here: https://platform.theestas.com/reviews/1284?u=widget&type=undefined

In leasehold blocks, leak responsibility is not always straightforward. It can depend on the lease, where the leak start...
24/05/2026

In leasehold blocks, leak responsibility is not always straightforward. It can depend on the lease, where the leak starts and whether the pipework serves one flat or several properties.

This is where clear communication and effective block management make a real difference.

Having problems with your block management? Speak to us today on 01604 603485.

Service charges can increase year on year as maintenance, insurance, utilities and repair costs rise. That is why clear ...
20/05/2026

Service charges can increase year on year as maintenance, insurance, utilities and repair costs rise. That is why clear communication, transparent budgeting and proactive management are so important.

Good block management helps residents feel informed, supported and confident that their development is being looked after properly.

For helpful guidance and more information about our block management services, visit our website:
https://cheltonbrown.co.uk/block-management-done-properly/

Address

4-5 George Row
Northampton
NN11DF

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441604603433

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