Concept Claim Solutions

11/09/2026

Look out for our new campaign starting next week, which aims to show property owners & tenants how to PREPARE, PROTECT & RECOVER their property in readiness for the winter months.

As temperatures drop and the wet weather returns, autumn is the perfect time to carry out preventative maintenance and reduce the risk of costly property damage and insurance claims.

07/09/2026

In our latest news feature, we proudly introduce Karl, one of our dedicated loss assessors at Concept Claim Solutions. Discover how he passionately supports customers from the initial damage assessment to the completion of repairs, embodying a steadfast commitment to understanding and safeguarding their interests.

👉 Read the full article to discover the experience, persistence and personal approach behind his work: https://conceptclaimsolutions.co.uk/knowledge-hub/the-impact-a-loss-assessor-makes/



Claim Solutions is a trading name of Concept Building Solutions UK Limited, which is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 989782). See less

03/09/2026

🎁 Ever felt like your insurance claim is a game of Pass the Parcel?

After a flood, fire, storm, or escape of water, you're suddenly dealing with:
➡️ The insurer
➡️ The loss adjuster
➡️ The contractor
➡️ The drying company
➡️ The surveyor

And all too often, it can feel like responsibility is being passed around while you're left waiting for answers.
"We're waiting for their report."
"You'll need to speak with the insurer."
"That's something the contractor needs to confirm."
"The claim handler will need to review that first."
Meanwhile, you're just trying to get your home and life back to normal.

At Concept Claim Solutions, we help stop the merry-go-round.
As your loss assessor, we represent you, coordinating the claim, challenging delays where necessary, negotiating with insurers, and managing the reinstatement process from start to finish.
Because when your property has been damaged, the last thing you need is to be stuck in a game of Pass the Parcel.
🏡 One dedicated point of contact. One team on your side.
📞 Contact us today for free, no-obligation advice.

01/09/2026

🌟 Testimonial Tuesday 🌟
An amazing 5⭐️ review courtesy of Jason and the North Kent team! 🙌
Showing how great workmanship and customer service are key to a successful claim, happy customers, superb feedback and client recommendations. You don't get better than that!!! 👏

27/08/2026

REBUILD COST V MARKET VALUE
Know the difference

REBUILD VALUE (Buildings Insurance Value)
This is the estimated cost to rebuild the property from scratch if it were destroyed.
It includes:
• Demolition and site clearance
• Labour and building materials
• Professional fees (architects, surveyors, planning)
• Reconstructing the building to a similar standard
It does not include the value of the land.

Example:
• House market value: £450,000
• Land value: £250,000
• Cost to rebuild house: £180,000
The rebuild value may be around £180,000, even though the property is worth £450,000 on the open market.

MARKET VALUE
This is the price the property could reasonably sell for in the current market.
It is influenced by:
• Location
• Size and condition
• Local demand
• School catchment areas
• Transport links
• Land value

Example: A small house in central London might have:
• Market value: £900,000
• Rebuild value: £250,000
The market value is much higher because the land and location are valuable.

WHY THE DIFFERENCE MATTERS
• Buildings insurance should usually be based on the rebuild value, not the market value.
• Buying, selling, mortgages, probate, and taxation generally use the market value.

25/08/2026

🌟 Testimonial Tuesday 🌟
Wow!! What a a amazing 5⭐️ review for our Gloucester team! 🙌
Superb work from Frank delivering an outstanding service to his customers. Utilising his organisational skills, knowledge and personable attributes to get a fantastic outcome. 👏
"

14/08/2026

Wildfires Don't Wait.
Neither Should You.

11/08/2026

🌟 Testimonial Tuesday 🌟

Another fantastic 5⭐️ review for Pete and our Macclesfield team! 🙌

Delivering clear communication and professional support from start to finish, Pete ensured the claim process was as straightforward as possible. Receiving such positive feedback from an insurance broker, who has high expectations when it comes to claims handling, makes this review even more rewarding. We'd happily take that recommendation! 👏

07/08/2026

A big thank you to the British Franchise Association for sharing our recent achievement with the franchise community! We’re incredibly proud of our franchisees and support team, whose hard work and dedication made this recognition possible. 💖

The Award-Winning Network Driving the Franchise Business Forward Concept Claim Solutions has been named Loss Assessor of the Year 2026 at the British Claims Awards, recognising the company’s commitment to delivering exceptional outcomes for customers and raising standards across the property ins...

05/08/2026

Download our ✨Home Insurance Property Claim Guide✨ for step-by-step advice on how to protect your rights and ensure you get a fair settlement.

📥 Get your free guide here: https://conceptclaimsolutions.co.uk/knowledge-hub/home-insurance-guide/

⏩ Please share this with anyone who may find it helpful.



Concept Claim Solutions is a trading name of Concept Building Solutions UK Ltd, which is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 989782).

Get essential step-by-step guidance on how to navigate home insurance claims, protect your rights, and ensure you get a fair settlement for property damage.