06/02/2026
๐ฆ๐๐ข๐จ๐๐ ๐ ๐๐จ๐ฆ๐ง ๐๐๐ฉ๐ ๐จ๐ฃ?
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Over Christmas Iโm not going to lie, I was absolutely shattered after a huge period of growth in the business. We talk about growth all the time, but until youโre actually in it, holy s**t, sometimes it genuinely feels like your head is going to explode, and itโs not fun while youโre going through it.
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Record numbers of clients helped and properties secured, alongside the relentless final push to get everything wrapped up before the New Year. When it finally came time to switch off, it was well needed and long overdue, because as a business owner, everything ultimately falls on your shoulders.
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I remember standing there at Centre Parcs, Christmas jumper on, toasting marshmallows with my family, thinking to myself, that was a tough end to the year, is it actually worth it?
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Let me be crystal clear, I have no intention of slowing down. But it became obvious changes had to be made. I refuse to allow poor service for clients. We deliver what we promise, always.
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So hereโs what Iโve implemented.
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Bringing on two new members of staff. Expanding our professional panels. Removing myself from areas where I add little value and refocusing where Iโm actually needed to ensure clients get exactly what we committed to.
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Itโs taken serious planning, training, and a lot of late nights to properly onboard new starters. Not just teaching them how to do a job, but helping them truly understand the responsibility we carry to our clients.
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The result is simple. Clients are consistently updated. Cases are progressed properly. Viewings are completed. Refurbs are delivered on time and on budget. More quality properties are being negotiated and secured, without clients having to worry whether weโll deliver the end result.
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Looking ahead to a massive 2026, my aim is to smash the 2025 record for the number of clients we help reach their goals through property. Doing that also means a record level of contributions to CHUMS charity, supporting abused children with life changing help so they can become the best version of themselves.
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So is it all worth it?
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When you see the smile on a clientโs face after they reach their goal, and youโre able to give back to a cause that genuinely changes lives.
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To top it all off, I get to run a business in an area Iโm completely obsessed with and genuinely passionate about, no superficial BS, no groundhog day.
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100% itโs worth it. Every single day.
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