Rebecca Lorenz Mnaea

07/10/2026

I admitted something a little embarrassing to someone last week: I’ve never actually read a book from front to back.

I’m not sure how I’ve made it this far in life without finishing one! To be fair, I’ve read all the Julia Donaldson books — they’re my children’s favourites, and I love them too. 🐻

But I made a promise to a gentleman I met: I’d read his book from cover to cover, even if it takes me 12 months.

And here I am, on page one, waiting for my gym class to start at 10 o’clock. Every journey starts somewhere! 📖

It’s a small promise, but keeping the little ones matters. Relationships are often built through the small things we say we’ll do — and then actually do.

Now, let’s see how long it takes me to become a little more educated… one page at a time!

And this book had better make me a millionaire now — because it’s going to take me 12 months to finish it! 😅

06/10/2026

⚠️ LANDLORDS: If a tenant challenged your Legionella decision, could you prove you hadn’t simply forgotten about it?

Many standard single-let properties may be low risk.

But if you decided no further action was needed, what record do you actually have showing why?

Because “I thought it was fine” can be difficult to evidence if nothing was ever written down.

And if a tenant said:

“My landlord knew nothing about Legionella.”

Could you produce something showing that the risk had actually been considered?

When we take on a property, we complete a Landlord Legal Compliance Declaration recording our consideration of the Legionella risk and, where appropriate, why the property has been assessed as low risk.

That can include things such as:

✅ The type of water system
✅ Whether water is stored
✅ How regularly outlets are used
✅ Any factors that could increase the risk

If something is identified that needs further action, we flag it.

Your compliance paperwork is stored and time-stamped through our online CRM, helping us maintain a clear record trail in line with TPO standards. Relevant documents are also available to both you and your tenants.

And the best bit?

It’s included within our setup fee.

Good compliance. Good systems. Modern technology. Without the premium agency price tag.

We include a lot as standard that landlords can end up paying separately for elsewhere, while keeping our fees competitive.

Because property management shouldn't just be about collecting the rent.

It should be about spotting the little things before they become big problems — and having the records to prove what was done and when.

📩 Want to know what else we check when taking over a property? Send me a message.

05/10/2026

Show me another letting agent doing inspections at 10am on a Sunday — and not charging the landlord a penny extra. 👀

At 4:05pm on Friday, I rang the tenant ahead of her Sunday inspection:

"Is there anything maintenance-wise I need to know before I come?”

She mentioned black mould.

So at 10am Sunday, I didn't just turn up with a clipboard — I turned up with a plumber.

Because we think ahead. We’re organised. And wherever possible, we turn up ready to solve the problem, not just photograph it and walk away.

Within minutes, Martyn could see the bathroom hadn't been installed as it should have been. This bathroom is only around two years old, and the landlady paid a significant amount of money for the HMO refurbishment.

The landlord was called immediately, the mould was dealt with, the tenant was advised and a repair plan was agreed.

But we aren't stopping at that one bathroom.

Today, we're contacting every tenant in that HMO and arranging for the other bathrooms to be checked too.

Because if the same installation method has been used throughout the property, I want to know now — not when six more problems appear.

That's what sets us apart.

We don't just find a problem, tick a box and walk away. We think about what that problem tells us about the rest of the property.

And this tenant has lived there for over two years and told me she'd never previously had a physical inspection of her bedroom.

So, landlord:

When did your letting agent last physically inspect your property — and can they actually send you the report and photographs?

Your agent shouldn't just collect the rent.

They should know property well enough to protect your investment.

We're property people. We're a property family. And that's exactly why we manage differently.

03/10/2026

LANDLORDS: Stop dealing with maintenance calls yourself. 🔧

For £40 + VAT per month, per property, we’ll take the maintenance headache off your hands—without you needing to move your property into full management.

We’re a property family, running a fully managed letting and estate agency alongside our own kitchen and bathroom showroom. We work with trusted builders, Gas Safe registered engineers and electricians, so your property is in knowledgeable hands.

Your maintenance package includes:

Gas safety certificate, EICR and EPC

Compliance dates tracked and renewals booked for you

Free initial call-outs

On-site fixes where possible

We handle your tenants’ maintenance calls

If more work is needed, we’ll explain the issue and get your approval before arranging it

If essential work is needed and cash flow is tight, ask us about spreading the cost over an agreed number of months through the rent

Already use another letting agent? You can still use our maintenance service.

What would 24/7, year-round maintenance support and peace of mind be worth to you?

We know property, we know maintenance, and we have the right people around us. Why trust your maintenance to anyone else?

Message “MAINTENANCE” or call 01782 449 024 to get booked in.

02/10/2026

LANDLORDS - Thinking of selling? Give me six months to help you reconsider.

I’ll manage your Staffordshire property, improve its return and take the stress off your shoulders.

There was a reason you invested in property in the first place. But when the stress and worry build up, it’s easy to fall out of love with it. Sometimes it’s not the property itself; it’s how managing it has started to feel. I want to help you see it as an investment again—and enjoy owning it.

If you still decide to sell after six months, I’ll offer a reduced sales fee agreed upfront and promote your property through my investor connections, eXp and Propertymark networks.

All landlords who accepted this offer have since stayed on and even grown their portfolios.

Get in touch for a coffee—there’s no pressure or obligation.

30/09/2026

🚗 Four lock-ups available in ST4 🚗

Ideal for car storage or extra space, in a nice neighbourhood and within walking distance of the hospital.

Rent: £75 per calendar month
Refundable deposit: £75

A deal is available if you’d like more than one, and an NHS discount is available—please ask.

Message me if you’re interested. There are only four available!

30/09/2026

A family-run business doesn’t mean unprofessional standards. Quite the opposite.

It means there’s a real person behind the business who knows your property, understands your circumstances and takes responsibility for the service you receive.

We’re professional, properly set up and fully committed to doing things the right way. I’m Level 3 qualified in lettings and sales, Propertymark accredited in both, fully insured, covered by client money protection and a member of a redress scheme. We have an office too—although, as this photo shows, Maggie sometimes makes an appearance elsewhere. 😅

But great service isn’t one size fits all. We know the rules and work within them, while tailoring how we support each client to suit their needs. That might mean a viewing at 7pm or at the weekend, or answering your call when you’ve finally sat down after a full day and it’s the only time you can talk.

Family-run doesn’t mean I only work school hours or disappear at 5pm. It means I understand that people have lives, jobs and different needs—and I’ll do my best to work with you.

Personal service. Professional standards. And the occasional bulldog in the back seat. 🐶🏡

29/09/2026

28/09/2026

🏡 Coming soon in Ball Green, ST6!

Here’s a little first look before the transformation begins 👀

This two-bedroom terraced home sits in a quiet cul-de-sac, with a driveway, an enclosed garden and patio doors leading outside. It’s just a two-minute walk from a school, with great road connections too.

The landlords are giving it a beautiful renovation: a new kitchen, bathroom and flooring, plus a new front door and external gas box. I can’t wait to show you the finished result!

Watch this space — I have a feeling it’ll be snapped up before the work is complete. Message me if you’d like to hear more 📩