11/04/2026
What if the biggest threat to your margins isn’t AI, attrition or slowing demand…
…but the thousands of seats you are still paying for and not actually using?
Across IT, ITES, GCCs and outsourcing organisations, “seat utilisation” is often overstated. Allocated, hard-locked or notionally billed seats are treated as occupied—even when they sit empty.
The result? Massive hidden leakage in both topline and bottomline.
A company with 50,000 seats and just 10% ineffective utilisation is carrying 5,000 non-performing seats every day. That is 18,25,000 wasted seat-days every year.
And someone is paying for it.
The organisations that will outperform are the ones moving beyond “assigned” seats and focusing on actual utilisation, billed-but-unoccupied inventory, ageing of hard-locked seats and faster release back into the pool.
With advanced analytics and Agentic AI, this leakage can now be identified and eliminated in real time.
If you are still measuring occupancy instead of actual utilisation, you may be significantly understating the real cost of your workplace strategy.
Click the link https://luminatiq.com/what-if-the-biggest-leak-in-your-pl-isnt-attrition-ai-or-slowing-demand/ to read the full article and see how leading organisations are addressing this hidden P&L leak.
Connect with us now [email protected] | [email protected] and let’s discuss how we can collaborate to propel your enterprise to the forefront of success.
