Modern Properties

Modern Properties Find perfect deals in Kolkata for buying and selling properties *Effortlessly*.

In fact ever since our debut in 1996, we have spent hours and years to deliver the very best to our clients. Today Modern Properties is a fully integrated real estate firm with specialised services provided by a team of committed professionals . Equipped with our transparent, ethical trade practices and a visionary leadership, the firm boasts of providing, comprehensive end to end solutions to developers , buyers and investors within a record response time.

05/07/2025

Follow and unlock your financial potential today!

Come meet us at this year’s edition of ‘Business and Beyond’, a unique Business Summit and Expo. Find solutions to all y...
08/08/2024

Come meet us at this year’s edition of ‘Business and Beyond’, a unique Business Summit and Expo. Find solutions to all your property related queries at Modern Properties, stall no: L4

19/05/2021

Position - CRM Business Analyst

Location - Kolkata / Work From Home

Job Responsibilities:

● Identify business-driven needs
● Provide insights into leading practices, industry standards and trends in CRM
● Perform current state analysis on business processes
● Review existing and create process documentation, use cases, epics and user stories
● Identify gaps and recommend action plans
● Produce concise yet effective business requirements
● Create process maps and wireframes
● Evaluate vendor solutions
● Assist with prioritization
● Manage delivery and quality assurance
● Provide training and documentation
● Own ex*****on of declarative configuration and maintenance in Salesforce (ie, reports, page layouts)
● Monitor and respond to feature and support requests
● Verify and conduct regression testing of functionality before release to users
● Participate in daily scrum meetings to report progress and address obstacles

Qualifications:

● At least 2-3 years of experience
● B.com graduate preferred
● Excellent communication skills
● Sound knowledge of MS Office such as Excel, Power-point, Access, Word, and Outlook
● Ability to work effectively in a dynamic, fast-paced, multi-tasking environment
● Strong competency in core professional skills, especially: attention to detail, responsiveness, follow through, flexibility and initiative
● Ability to manage confidential information appropriately and professionally
● Ability to communicate effectively (both verbal & written)
● Strong interpersonal skills and the ability to interact with individuals at all levels of the firm.
● Strong process support skills and knowledge of recruiting tools and technology is valuable.

Preferred:

● Experience in working with large multinationals
● Experience of 2-3 years in team management
● Hands-on experience on Applicant Tracking Systems (TALEO/RMS, SAP, etc.)

01/02/2021

Job Description
Duties & Responsibilities :-
:-Managing all sales related data of CRM software for both Commercial and Residential Customers,
:- Tracking of opportunities from leads,
:- Exploring customer demand by match making with all other available and relevant projects,
:-Monitoring of daily customer calling data thoroughly and reporting accordingly,
:-Brainstorming for matchmaking, offer preparation, and overseeing the ex*****on with the sales team as required,
:-Ensuring prompt offering as per available stock and new stock to all the prospective customers
:- Reporting on daily basis
-----------------------------------------------------------------------------

Role expectation:-
:- Maintaining customer pool through proper relationship management activities,
:- Increase business revenue and profit,
:- Save CEO's time in CRM management and coordination with Sales team,
-----------------------------------------------------------------------------

Competencies Required:-
:- Excellent communication skill(English, Hindi, Bengali)
:- Knowledge in advance excel preferred
:- Analytical mind set with reasoning skill
:- Auditing & Analytical skill
:- Monitoring and auditing skills
:- Ability to stay focused
:- Process oriented approach
:- High energy
:- Self driven
:- Organized and disciplined to manage work from home effectively
:- Creative and out of the box thinking
:-Well conversant with Digital media
Experience Required:-
:-Customer support and coordination(through calling, mailing and using other digital media)
:- Sound knowledge in handling of CRM software
:- Real estate sales and CRM experience would be a distinct plus,
:-Market research and data analysis of customer behavior.
-----------------------------------------------------------------------------

General Requirement:-
:-Work from home schedule from 10.30 am to 6.30 pm
:-Project visit if at all required,
:-Any other tasks which can reasonably be performed if necessary.
:-Working under CA firm will be added advantage.

Qualification:-
B.Com, CA (preferred)

01/02/2021

Duties & Responsibilities :-
:-Managing all sales related data of CRM software for both Commercial and Residential Customers,
:- Tracking of opportunities from leads,
:- Exploring customer demand by match making with all other available and relevant projects,
:-Monitoring of daily customer calling data thoroughly and reporting accordingly,
:-Brainstorming for matchmaking, offer preparation, and overseeing the ex*****on with the sales team as required,
:-Ensuring prompt offering as per available stock and new stock to all the prospective customers
:- Reporting on daily basis
-----------------------------------------------------------------------------

Role expectation:-
:- Maintaining customer pool through proper relationship management activities,
:- Increase business revenue and profit,
:- Save CEO's time in CRM management and coordination with Sales team,
-----------------------------------------------------------------------------

Competencies Required:-
:- Excellent communication skill(English, Hindi, Bengali)
:- Knowledge in advance excel preferred
:- Analytical mind set with reasoning skill
:- Auditing & Analytical skill
:- Monitoring and auditing skills
:- Ability to stay focused
:- Process oriented approach
:- High energy
:- Self driven
:- Organized and disciplined to manage work from home effectively
:- Creative and out of the box thinking
:-Well conversant with Digital media
Experience Required:-
:-Customer support and coordination(through calling, mailing and using other digital media)
:- Sound knowledge in handling of CRM software
:- Real estate sales and CRM experience would be a distinct plus,
:-Market research and data analysis of customer behavior.
-----------------------------------------------------------------------------

General Requirement:-
:-Work from home schedule from 10.30 am to 6.30 pm
:-Project visit if at all required,
:-Any other tasks which can reasonably be performed if necessary.
:-Working under CA firm will be added advantage.

Qualification:-
B.Com, CA (preferred)

Address

Trinity, 226/1, AJC Bose Road, Suite 4A
Kolkata
700020

Opening Hours

Monday 10am - 7pm
Tuesday 10am - 7pm
Wednesday 10am - 7pm
Thursday 10am - 7pm
Friday 10am - 7pm
Saturday 10am - 7pm
Sunday 10am - 7pm

Telephone

+919836292929

Website

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