25/09/2026
🏠 Understanding Buyer Feedback When Selling
* Not all feedback is equal — one buyer’s opinion may not reflect the wider market.
* Look for patterns — repeated comments, especially about price and value, are the most important.
* Separate preferences from barriers — wanting a newer kitchen is different from believing the property is overpriced.
* Silence is feedback too — low enquiries, few viewings or no follow-up can indicate the market isn’t connecting with the property.
* Buyers are selective — they are comparing properties carefully and are less likely to pay more than they believe a property is worth.
* Don’t overreact — avoid changing your price or strategy based on every individual comment.
* Strong interest + mixed feedback = the right buyer may simply not have come along yet.
* Consistent feedback + low interest = it may be time to review price, presentation or marketing strategy.
* Experience matters — an agent should interpret feedback alongside comparable sales, market conditions and buyer behaviour.
* The goal: listen to the market, identify the real signals and make informed decisions rather than emotional ones.
📞 Thinking of selling or unsure what your buyer feedback really means? Call Shelley Clarke at Harcourts for professional advice and a clear strategy for your property.
