31/01/2026
FREQUENTLY ASKED QUESTIONS (FAQ)
📍 TRANSIENT STAY - VILLAS ST., POBLACION 1, HINDANG, LEYTE
near Magallanes Gym
⸻
🏨 How many rooms do you have?
We only have 4 rooms available:
• 3 Standard Rooms (good for 2 persons each)
• 1 Family Room (can accommodate up to 6 persons)
Because of limited rooms, early booking is recommended, especially for April, May and December (peak seasons)
⸻
📅 Do you accept advance reservations?
Yes.
We accept advance reservations up to 6 months ahead, especially for peak season.
⸻
💰 What are your room rates?
Standard Room (2 pax):
• ₱1,200 – regular days
• ₱1,500 – peak season / holidays
Family Room (up to 6 pax):
• ₱2,000 – regular days
• ₱2,400 – peak season / holidays
Rates may vary during peak season.
⸻
🔐 How do I confirm my booking?
To confirm a reservation, we require a 30% non-refundable downpayment.
For bookings within 7 days before check-in, full payment is required.
Reservations without payment are not guaranteed.
⸻
❌ What is your cancellation / no-show policy?
• Downpayment is non-refundable
• Cancellations within 7 days of check-in or no-shows will be charged the full amount
This policy helps us manage our limited rooms fairly.
⸻
🕒 What are your check-in and check-out times?
• Check-in: 2:00 PM onwards
• Check-out: 12:00 NN
Early check-in or late check-out is subject to availability and may have extra charges.
⸻
👥 Is there a maximum number of guests per room?
Yes. For everyone’s comfort:
• Standard Room: maximum 2 persons
• Family Room: maximum 6 persons
Extra or undeclared guests may be charged or refused entry.
⸻
🪪 Do you require ID upon check-in?
Yes. A valid government-issued ID or passport is required upon check-in.
Payment upon check-in ☺️
⸻
🔇 Do you allow parties or loud noise?
No.
We strictly observe quiet hours from 10:00 PM to 7:00 AM.
Parties, illegal activities, and excessive noise are not allowed.
⸻
🚭 Is smoking allowed?
Smoking is not allowed inside the rooms.
Please use designated outdoor areas only.
⸻
📩 How can we book?
Simply message us on this page with:
• Check-in & check-out dates
• Number of guests
• Preferred room type
We’ll reply as soon as possible 😊