26/05/2026
Centralized SMS/Phone Hotline: 0999 8888 777
Office Hours: 8 am - 5 pm except Sundays and holidays
Report Forms / Service Kiosk (soon)
The primary channel for maintenance requests, access concerns, billing concerns, and general on-site service inquiries
Phone
For urgent concerns and emergency situations that require immediate attention. Calls are routed directly to our office and lobby for timely assistance.
Text Messaging / SMS
For utility billing notifications, inquiries and general concerns
E-mail
For utility billing notifications, inquires and general concerns. Also for major concerns, formal requests, and matters requiring management approval, subject to the terms and conditions of the contract / lease Agreement. Current residents may e-mail to [email protected]
Facebook Business Page
For room inquiries only. For general questions or inquiries, our AI chatbot is available 24/7 to provide immediate assistance
Note: Please be advised that any contact number or communication channel not listed above is not endorsed nor authorized by MHT Residences.